Superior VRE3236ZENWS Installation And Operation Instructions Manual page 23

TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating appliance where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette
smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors.
These odors will disappear over time.
OBSERVED PROBLEM
White powder residue forming within
burner box or on adjacent walls or
furniture
Remote does not function
Appliance produces a clicking/tick-
ing noise just after burners are lit or
shut off
Appliance produces unwanted odors 1. Appliance burning vapors from paint, hair
Appliance shuts off in use
Gas odor even when control knob is
in OFF position
Module makes 4 beeps every 2
seconds
Module makes one beep every one
second
Gas odor during combustion
POSSIBLE CAUSE
1. When heated, vapors from furniture
polish, wax, carpet cleaners, etc. may
turn into white powder residue
1. Battery is not installed. Battery power
is low
1. Metal expanding while heating or
contracting while cooling
2. Igniter Assembly is out of position
3. Wind is disturbing the burner flame
and the igniter assembly is relighting
the burner
4. Wire connection loose or wire broken
spray, glues, cleaners, chemicals, new
carpet, etc. (See IMPORTANT statement
above)
2. Low fuel supply (propane/LP only)
3. Gas leak. See Warning statement at
top of Page
1. Low line pressure
1. Gas leak. See Warning statement at
top of Page
2. Control valve or gas control defective
1. The module's internal temperature is
too high
1. The burner did not successfully ignite 1. Press OFF then ON buttons to re-attempt ignition.
1. Gas leak. See Warning statement at
top of Page
NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE.
REMEDY
1. Turn appliance off when using furniture polish, wax,
carpet cleaners or similar products
1. Replace batteries in battery pack and in hand-held
remote
1. This is normal with most appliances. If noise is
excessive, contact qualified service person
2. Check igniter position and adjust if needed. See
Figure 28, Page 18.
3. Should wind disturb the burner flame, the igniter
will automatically spark to relight the burner. This
is normal when the appliance is installed outdoors
in windy conditions.
4. Check wiring connections (see wiring diagram,
Page 24). Replace wire harness if necessary.
1. Open window to ventilate room. Stop using odor
causing products while appliance is running
2. Refill supply tank (propane/LP only)
3. Locate and correct all leaks (see Checking Gas
Connections, Page 10)
1. Contact local natural or propane/LP gas company
1. Locate and correct all leaks (see Checking Gas
Connections, Page 10)
2. Replace control valve or gas control
1. Check to see the minimum fireplace size require-
ments are met, Page 9
Refer to '' When ''on'' button on remote control is
pressed, there is spark at igniter but no ignition''
on Page 19.
1. Locate and correct all leaks (see Checking Gas
Connections, Page 10)
23