Troubleshooting - LG P970G User Manual

Troubleshooting

This chapter lists some problems you might encounter while using your phone. Some
problems require you to call your service provider, but most are easy to fix yourself.
Message
SIM error
No network
connection /
Losing network
Codes do not
match
An application
cannot be set
Calls not
available
Possible causes
There is no SIM card in
the phone, or it is inserted
incorrectly.
Signal is weak or you're
outside the carrier network.
Operator applied new
services.
To change a security code,
you will need to confirm the
new code by re-entering it.
The two codes you have
entered do not match.
Not supported by service
provider or registration
required.
Dialling error
New SIM card inserted.
Pre-paid charge limit
reached.
Possible corrective measures
Make sure the SIM card is correctly
inserted.
Move towards a window or into an
open area. Check the network operator
coverage map.
Check whether the SIM card is more
than 6~12 months old. If so, change
your SIM at your network provider's
nearest branch. Contact your service
provider.
If you forget the code, contact your
service provider.
Contact your service provider.
New network not authorised.
Check for new restrictions.
Contact service provider or reset limit
with PIN2.
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