Troubleshooting - LG -C370 User Manual

Troubleshooting

This section lists some problems that you might encounter while using
your phone. Some problems require that you call your service provider, but
most of problems you encounter are easy to correct yourself.
Symptom Possible causes
No connection Signal is weak or you're outside of
to the network the carrier network.
Codes do not When you want to change a security
match code you have to confirm the new
code by entering it again.
The two codes that you have
entered do not match.
Function cannot Not supported by
be set Service Provider or registration
required.
Calls not Dialing error or service limitations.
available
Calls not Dialing error New SIM card inserted
available Prepaid Charge limit reached
Phone cannot On/Off key pressed too briefly.
be switched on
Battery is not charged.
Battery contacts are dirty.
Possible Corrective measures
Move to a window or open
space.
Check service provider coverage
map.
Contact your Service Provider.
Contact your Service Provider.
Check the number dialed and
check the reception. Contact
your service provider.
New network not authorized.
Check for new restrictions.
Contact Service Provider or
reset limit with PIN 2.
Press On/Off key for at least
two seconds.
Charge battery. Check charging
indicator in the display.
Clean the battery contacts.
29