Troubleshooting
Copy and Scan Problems
If the copy or scan quality is poor, refer to the following table.
Symptoms
Lines or streaks are present in copies made from the
document feeder only.
Spots are present in copies made from the document
glass.
The reverse side of the original document appears on
the copy or scan.
The image is too light or too dark.
If the problem persists, for online support information, go to
B1025support
156
Xerox
®
B1025 Multifunction Printer
User Guide
Solutions
There is debris on the document glass. When
scanning, the paper from the document feeder
passes over the debris, creating lines or streaks. Clean
all glass surfaces with a lint-free cloth.
There is debris on the document glass. When
scanning, the debris creates a spot on the image.
Clean all glass surfaces with a lint-free cloth.
Select Background Suppression.
To lighten or darken the image, use the Lighten/
Darken tab in either the Scan To or Copy function.
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