Schlage LINK BE369 User Manual page 7

Problem
Cannot change the
programming code.
Cannot delete all user codes
at the keypad.
Pressing the Schlage
button when the deadbolt
is unlocked does not allow
locking (deadbolt only).
Thumbturn does not spin
freely when deadbolt is
locked (deadbolt only).
Pressing the Schlage
button when deadbolt is
locked unlocks the deadbolt
(deadbolt only).
Thumbturn is difficult to
rotate or does not rotate
smoothly (deadbolt only).
After entering a valid code on
the deadbolt keypad, Schlage
button flashes green and
then amber. Otherwise, lock
appears to function normally
(deadbolt only).
Lights/Beeps Cause
Red User code already in lock
matches the first four digits
of the programming code you
are trying to add.
The first programming code
entry did not match the
second.
Red The first programming code
entry did not match the
second.
none Turn Lock feature is disabled. Enable the Turn Lock feature.
none Deadbolt is malfunctioning.
none Lock was installed improperly. Cam needs to be rotated to
none Deadbolt was not adjusted to
the correct backset position.
Green then AA batteries need to be
Orange replaced.
Solution at Lock
Select a different
programming code, or delete
the user code that matches
the first four digits you want
to use.
Try again. Make sure you
enter the same code twice.
Try again. Make sure you
enter the same code twice.
See Manual Programming
Functions on page 5 for
more information.
Call Customer Service at
(877) 288-7707.
proper position. Check step
7 in the deadbolt installation
instructions (located at part2.
schlage.com).
Deadbolt needs to be
adjusted to correct position.
Check step 3 in the deadbolt
installation instructions
(located at part2.schlage.
com).
Replace AA batteries.
Replacing the Batteries
on
page 3 for more information.
©2009 Schlage Lock Company
Solution on Web
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lock user guide Rev. 06/09-b