Troubleshooting Tips - 3Com TokenLink Velocity 3C319 User Manual

For a description of these tests, refer to the online help in
the diagnostic program.
3 Select OK and press [Enter].
The Run Tests Dialog box reappears
4 To run the tests, select Start and press [Enter].

Troubleshooting Tips

If a diagnostic test fails, the 3C319 NIC may not be
defective. The problem is usually incorrect option settings
or option settings that conflict with the settings of other
boards, or the 3C319 NIC may be improperly installed.
Windows NT versions 3.51 and 4.0 are not PnP-enabled
operating systems. If the network driver fails to load
when the 3C319 NIC is installed in a PnP PC, configure
the NIC using the Configuration and Diagnostic Program
on TokenDisk diskette #1. Follow the procedures in
Chapter
for the 3C319 NIC and then configure the NIC.
If a test fails, you can get additional information by
highlighting the test that failed in the Run Tests dialog
box and pressing [Enter]. You can also highlight the Zoom
button and press [Enter]. The program notifies you of the
error and suggests actions for solving the problem.
CAUTION: Turn off the power before inserting or
removing the 3C319 NIC from the PC.
Follow these steps to isolate the problem further:
1 Seat the 3C319 NIC firmly in the slot.
2 Inspect all cables and connections.
3 Make sure that the LEDs on the 3C319 NIC and the
MAU light, or that the solenoid on the MAU engages.
5, "Configuring the NIC
Troubleshooting Tips
(Figure 9-3).
Manually," to disable PnP
9-7