3Com TokenLink 3C339 User Manual
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3Com TokenLink 3C339 User Manual

3Com TokenLink 3C339 User Manual

Pci network interface card
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Part No. 09-0807-001
Published May 1997
TokenLink Velocity PCI
Network Interface Card

User Guide

A member of the 3Com TokenLink
family of NICs

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  • Page 1: User Guide

    Part No. 09-0807-001 Published May 1997 TokenLink Velocity PCI Network Interface Card User Guide A member of the 3Com TokenLink family of NICs...
  • Page 2 3Com C0orporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change.

  • Page 3: L Imited W Arranty

    ™ FDDILink network interface cards have a Lifetime Limited Warranty. For further details, please see 3Com’s Limited Warranty statement in this guide. To ensure the very best 3Com service and support, take the time to complete the product registration card.
  • Page 4 Customers in other non-U.S. locations should send the registration card to the U.S. address on the front of the card. Asia 3Com Asia Ltd., Marketing Department Room 2506-07, 25/F. Citibank Tower Citibank Plaza, Central...

  • Page 5: Table Of Contents

    ONTENTS BOUT UIDE How to Use This Guide Conventions NTRODUCTION Features PCI Technology Installation Requirements Network Driver Options Installation Summary ARDWARE NSTALLATION Safety Precautions Inspecting the NIC Installing the NIC Connecting to the Network Connecting to UTP Cable Connecting to STP Cable Powering Up the PC ETWORK RIVER...
  • Page 6 Installing NetWare Drivers One NIC in a Client (DOS ODI) About the AutoLink Program AutoLink Program Requirements Running the AutoLink Program AutoLink Troubleshooting About Installing on a NetWare Server One NIC in a Server Installation with NetWare 3.11 Installation with NetWare 3.12 and 4.x Multiple NICs in a Server Installation with NetWare 3.11 Installation with NetWare 3.12 and 4.x...
  • Page 7 ECHNICAL UPPORT Online Technical Services World Wide Web Site 3Com Bulletin Board Service Access by Analog Modem Access by Digital Modem 3ComFacts Automated Fax Service 3ComForum on CompuServe Online Service Support from Your Network Supplier Support from 3Com Returning Products for Repair...
  • Page 9 IGURES 2-1 PCI and ISA/EISA Bus Slots in a PCI Computer 2-2 Connecting the RJ-45 Connector 2-3 Connecting the DB-9 Connector 4-1 3TLVDIAG Program Main Menu 4-2 Diagnostic Setup Screen 4-3 Diagnostic Test Screen A-1 3TLVDIAG Program Main Menu A-2 Adapter Configuration Screen B-1 RJ-45 Connector Pin Assignments B-2 DB-9 Connector Pin Assignments...
  • Page 11 ABLES 1 Notice Icons 2 Text Conventions 1-1 Driver Support 2-1 Connectors for 3C339 PCI NICs 3-1 Driver Installation Procedure Locations 3-2 Starting DOS from Other Operating Systems 4-1 LED Indicators A-1 3C339 NIC Configuration Parameters (Modifiable with 3TLVDIAG) A-2 3C339 NIC Configuration Parameters (Not Modifiable with 3TLVDIAG)

  • Page 13: About This Guide

    BOUT This guide contains installation procedures and other information about the 3Com TokenLink Velocity PCI network interface card (3C339 NIC). This guide is intended for those who install the NIC in PCs in a token ring network. It is assumed that the reader...

  • Page 14: Conventions

    BOUT UIDE Conventions Table 1 and Table 2 list conventions that are used throughout this guide. Table 1 Notice Icons Icon Notice Type Information note Caution Warning Table 2 Text Conventions Convention Screen displays The words “enter” and “type” [Key] names Menu commands and buttons Words in italicized...

  • Page 15: Introduction

    The 3Com TokenLink Velocity PCI network interface card (3C339 NIC) is a 32-bit bus-mastering NIC for use in token ring networks running at either 16 megabits per second (Mbps) or 4 Mbps. Features The 3C339 NIC complies with the following standards and specifications:...

  • Page 16: Pci Technology

    1: I HAPTER NTRODUCTION PCI Technology The PCI local bus provides a processor-independent data path between the CPU in a PC and high-speed peripherals. This high-performance bus accommodates multiple high-performance peripheral devices for networking and disk subsystems, graphics, full-motion video, and multimedia. There are two types of PCI devices: a master that transfers information directly to system memory without interrupting the system processor;...

  • Page 17: Network Driver Options

    High-density 3.5-inch floppy diskette drive One of the following token ring cable types: UTP category 3, 4, or 5 STP type 1 or 6 3Com TokenDisk diskettes #1 and #2, which contain the following items: Drivers AutoLink installation program for NetWare DOS ODI clients 3TLVDIAG configuration and diagnostic program...

  • Page 18: Installation Summary

    1: I HAPTER NTRODUCTION Table 1-1 Driver Support (continued) Driver Name Environment TL3C3X9.DOS IBM LAN Server 3.0 or later Microsoft Windows for Workgroups Microsoft LAN Manager Banyan VINES Artisoft LANtastic/AI DEC PATHWORKS TL3C3X9.OS2 IBM LAN Server 3.0 or later IBM OS/2 Warp Server Microsoft LAN Manager Banyan VINES 3C3X9LLC.EXE...

  • Page 19: Hardware Installation

    This chapter describes how to install the 3C339 PCI NIC in a PC and how to connect the PC to the network. Before installing the NIC, verify that you have met the installation requirements listed in Chapter 1. Safety Precautions WARNING: Personal computers operate with voltages that may be lethal.

  • Page 20: Installing The Nic

    ARDWARE If items are missing, contact your authorized network supplier. If it is necessary to return a NIC to 3Com, pack it in the original (or equivalent) packing material to maintain the warranty. 2 Set the antistatic container on a nonstatic surface.

  • Page 21: Connecting To The Network

    In Figure 2-1, PCI-bus slots are the short, white slots; ISA and EISA slots are the longer, shaded slots. Make sure the NIC is completely seated in the slot by pushing down firmly on both ends of the NIC. If necessary, refer to the documentation provided by the computer’s manufacturer for details on installing expansion boards.

  • Page 22: Connecting To Utp Cable

    2: H HAPTER ARDWARE Table 2-1 Connectors for 3C339 PCI NICs Cable Type Follow the appropriate procedure for connecting to either a UTP or an STP cable. Connecting to UTP Cable 1 Locate the NIC’s RJ-45 port on the backplate, as shown in Figure 2-2.

  • Page 23: Connecting To Stp Cable

    CAUTION: Connect the cable only to the 3C339 NIC you just installed. Connecting the cable to other NICs could seriously damage the NIC and the token ring network. Do not daisy-chain token ring NICs or connect them back to back. Connecting to STP Cable 1 Locate the NIC’s DB-9 port on the backplate, as shown in Figure 2-3.

  • Page 24: Powering Up The Pc

    2: H HAPTER ARDWARE NSTALLATION Powering Up the PC After completing the installation procedures, power up the PC. At power up, the PC system BIOS automatically configures the NIC’s base I/O address (port address) and interrupt request line (IRQ). You cannot change these settings, but you can set other parameters or run diagnostics with the 3TLVDIAG configuration and diagnostic program, located on TokenDisk diskette #1.

  • Page 25: Network

    To obtain software updates and patches for 3Com drivers, use one of the bulletin board services listed in Appendix C, “Technical Support.” The 3C339 PCI drivers are not backward-compatible with the 3Com TokenLink Velocity 3C319 ISA NIC or with TokenLink III 3C6x9 ISA, EISA, MCA, or PC Card NICs.
  • Page 26 3: N HAPTER ETWORK Table 3-1 Driver Installation Procedure Locations (continued) Environment Microsoft Windows for Workgroups 3.11 IBM LAN Server Microsoft LAN Manager Banyan VINES DOS Client Artisoft LANtastic/AI DEC PATHWORKS IBM Client Access/400 You can use any text editor to read the text files on diskettes.

  • Page 27: Supplementary Procedures

    Supplementary Procedures This section contains supplementary procedures for accessing DOS and for finding the NIC’s port address. Use these procedures only when other procedures in this guide tell you to do so. Starting DOS The AutoLink installation program and the 3TLVDIAG configuration and diagnostic program are DOS applications that must be run with no drivers or memory managers installed.

  • Page 28: Finding The Nic's Port Address

    4 At the DOS prompt, enter: 3tlvdiag 5 When the 3Com 3TLVDIAG main menu appears, select Adapter Configuration, and press [Enter]. The Adapters Found in System screen appears, listing all installed 3C339 PCI NICs and their node addresses.

  • Page 29: One Nic In A Client (Dos Odi)

    NetWare DOS ODI client for a single NIC. DOS ODI client drivers for the 3Com 3C339 PCI NIC support shared interrupts (IRQs). However, in some dual-bus EISA/PCI systems, an EISA or an ISA NIC may be unable to resolve contentions for the IRQ shared with a PCI NIC.

  • Page 30: Running The Autolink Program

    3: N HAPTER ETWORK Be intended for use as a NetWare DOS ODI client connecting to a Novell NetWare 3.x or 4.x server Have no network drivers loaded before you run the AutoLink program You can use the AUTOLINK.CFG file to modify the AutoLink process.

  • Page 31: Autolink Troubleshooting

    AutoLink Troubleshooting If you experience problems when using the AutoLink program, display or print the AUTOLINK.LOG file, which contains a log of the events that occurred during the AutoLink installation and configuration process. 1 To display the file, enter the following DOS command: type autolink.log | more 2 To print the file, connect to a local printer and enter:...

  • Page 32: Installation With Netware

    3: N HAPTER ETWORK Installation with NetWare 3.11 To install the NetWare server driver for NetWare 3.11, follow these steps: 1 Determine the NIC’s port address, as described in “Finding the NIC’s Port Address” earlier in this chapter. 2 Before starting the server, copy the contents of the \NETWARE\SERVER\3.11 directory on TokenDisk diskette #1 to the boot partition of the server’s hard disk.

  • Page 33: Multiple Nics In A Server

    To install the NetWare server driver while running NetWare 3.12 or 4.x, follow these steps: 1 Determine the NIC’s port address, as described in “Finding the NIC’s Port Address” earlier in this chapter. 2 Before starting the server, copy the contents of the appropriate directory on TokenDisk diskette #1 to the boot partition of the server’s hard disk: For NetWare 3.12, use the \NETWARE\SERVER\3.12...

  • Page 34: Installation With Netware

    3-10 3: N HAPTER ETWORK Installation with NetWare 3.11 To install the NetWare server driver for NetWare 3.11, follow these steps: 1 Determine the NIC port addresses, as described in “Finding the NIC’s Port Address” earlier in this chapter. 2 Before starting the server, copy the contents of the \NETWARE\SERVER\3.11 directory on TokenDisk diskette #1 to the boot partition of the server’s hard disk:...

  • Page 35: Installation With Netware 3.12 And

    Installation with NetWare 3.12 and 4.x To install the NetWare server driver for NetWare while running NetWare 3.12 or 4.x, follow these steps: 1 Determine the NIC port addresses, as described in “Finding the NIC’s Port Address” earlier in this chapter.

  • Page 36: Installing The Microsoft Windows Driver

    There is a short delay while Windows NT reads the diskette. The Select OEM Option dialog box appears. 5 Select 3Com TokenLink Velocity PCI Adapter and click OK. Messages appear while files are being copied. The Bus Location dialog box appears.

  • Page 37: Windows Nt 4.0

    The Network Setup dialog box appears. 8 Verify that 3Com TL 3C339 Adapter is in the Installed Adapter Cards list and that 3Com TokenLink Driver is in the Installed Network Software list, and click OK.
  • Page 38 ID. It is recommended that you use the default settings. 11 Verify that 3Com TL 3C3X9 Adapter appears in the list in the Network Adapters tab and click Close. Bindings messages appear, followed by a prompt to restart the computer.

  • Page 39: Windows 95

    Windows 95 This section describes procedures for installing the Windows 95 driver under Microsoft OEM Service Release (OSR) versions 1 and 2. About OSR Versions Some computers are sold with a special Windows 95 OEM Service Release (OSR) already installed. The installation procedures under OSR version 2 (OSR2) differ from those of the previous OSR release (OSR1).

  • Page 40: Osr2 Installation

    5 Type the following path and click OK: a:\win95 6 Verify that the Update Device Driver Wizard dialog box lists 3Com TokenLink Velocity PCI Adapter, and click Finish. Messages appear while files are being copied. The System Settings Change dialog box appears.

  • Page 41: Installing The Os/2 Driver

    8 Click Yes to restart the computer. This concludes the procedure for installing the driver for Windows 95 under OSR2. Installing the OS/2 Driver To install the OS/2 driver, you need one of the following IBM installation programs: LAN Adapter and Protocol Support (LAPS) Multi Protocol Transport Services (MPTS) LAPS Installation To install the OS/2 driver with LAPS, you must be...
  • Page 42 ETWORK 7 From the Network Adapters list box, select 3C339 TokenLink Velocity Adapter and click Add. You can edit parameter settings by selecting 3Com TokenLink Velocity Adapter and clicking Edit. 8 In the Protocols list box, select each protocol used by your network application and click Add.

  • Page 43: Mpts Installation

    MPTS Installation To install the OS/2 driver with MPTS, you need to know the names of the network protocols your network environment uses. 1 Use one of the following methods to start MPTS: From the OS/2 desktop, double-click the MPTS icon. From an OS/2 window, go to the \IBMCOM subdirectory and at the OS/2 prompt enter: mpts...
  • Page 44 3-20 3: N HAPTER ETWORK 10 Click OK when you have finished selecting and editing protocols. 11 In the Configure panel, click Close. 12 In the MPTS dialog box, click Exit. 13 In the Update CONFIG.SYS panel, click Exit to update the CONFIG.SYS file.

  • Page 45: Troubleshooting

    3TLVDIAG diagnostic and configuration program and what to do if a test fails. 3C339 PCI NIC diagnostics are not backward-compatible with the 3Com TokenLink Velocity 3C319 ISA NIC or with TokenLink III 3C6X9 ISA, EISA, MCA, or PC Card NICs. About the Diagnostic Tests The diagnostic tests discover problems such as hardware conflicts or NIC faults, and they check the NIC’s overall...

  • Page 46: Running The Diagnostic Tests

    3 Insert TokenDisk diskette #1 in the floppy drive and make that the active drive. 4 At the DOS prompt, enter: 3tlvdiag The 3Com 3TLVDIAG program main menu appears, as shown in Figure 4-1. Adapter Configuration Adapter Diagnostics F1 = Help F2 = Keyboard Conventions This choice allows you to configure your adapter.

  • Page 47: Diagnostic Setup Screen

    The Adapters Found in System screen appears, listing all installed 3C339 PCI NICs. 6 Select the NIC you want to test. The Diagnostic Setup screen for the selected NIC appears, as shown in Figure 4-2. 3Com 3TLVDIAG – Diagnostics 3C3X9 Diagnostic Options Override Ring Speed: 16 Adapter Configuration...

  • Page 48: Diagnostic Test Screen

    4: T HAPTER ROUBLESHOOTING The Diagnostic Test screen appears, as shown in Figure 4-3. 3Com 3TLVDIAG – Diagnostics 3C3X9 Node Address: 00E0FCFFFCFE Select the number of iterations to run the tests: Full Test Suite: Adapter Register Test: EEPROM Checksum Test:...

  • Page 49: What To Do If A Test Fails

    What to Do If a Test Fails If the diagnostic tests fail, the NIC may not be defective. The problem may be an incorrect setting of a NIC configuration parameter that conflicts with the settings of other NICs, or improper installation. Complete the following checks to test the NIC further.
  • Page 50 4: T HAPTER ROUBLESHOOTING Make sure you booted your computer with a bootable diskette of DOS version 6.x or later, and that no device drivers or memory managers are loaded. Install the NIC in another PCI slot and run the diagnostic tests again.

  • Page 51: Status Leds

    Status LEDs The 3C339 NIC backplate has two light-emitting diodes (LEDs) that facilitate troubleshooting and maintenance. Table 4-1 describes the LEDs. Table 4-1 LED Indicators State INS (green) ACT (amber) Meaning NIC is inserted into the ring. NIC is not inserted into the ring. Data is being transmitted by the NIC.

  • Page 53: Configuration

    This appendix describes how to change NIC configuration parameter values with the 3TLVDIAG diagnostic and configuration program. At power up, the system BIOS automatically configures the NIC with port address and IRQ parameters. You cannot change these parameters with the 3TLVDIAG program.
  • Page 54 A: C PPENDIX Table A-1 3C339 NIC Configuration Parameters (Modifiable with 3TLVDIAG) (continued) Parameter Description SBCLK RATIO Determines the speed at which the NIC operates as a ratio of PCI bus speed. If the NIC fails to initialize or performs erratically, set at 1.

  • Page 55: Changing Configuration Parameter Values

    DOS. 2 Insert TokenDisk diskette #1 in a floppy drive and make that the active drive. 3 At the DOS prompt enter: 3tlvdiag The 3Com 3TLVDIAG program main menu appears, as shown in Figure A-1. Changing Configuration Parameter Values...

  • Page 56: 3Tlvdiag Program Main Menu

    If you have a single NIC installed, it is already selected. Press [Enter]. If you have multiple NICs installed, use the arrow keys to select a NIC. Press [Enter]. The Adapter Configuration screen for the selected NIC appears, as shown in Figure A-2. 3Com 3TLVDIAG Main Menu Continue Exit...

  • Page 57: Adapter Configuration Screen

    3Com 3TLVDIAG – Diagnostics 3C3X9 Standard Options Base I/O: FCE0 The above settings have been automatically configured via PCI BIOS Extended Options Ring Speed: Disabled Post Write: Main Menu Auto Config F1 = Help F2 = Keyboard Conventions Select the speed of you network.

  • Page 59: Specifications

    This appendix lists the specifications, connector pin assignments, and cable requirements for the 3C339 PCI NIC. NIC Specifications Network Interface IEEE 802.5 token ring network with 16 Mbps or 4 Mbps transmission rate. Physical Dimensions Length: Height: Environmental Operating Range Operating temperature: Storage: Relative humidity (noncondensing)
  • Page 60 B: S PPENDIX PECIFICATIONS Interrupts (IRQs) Automatically allocated by system Node ID Globally administered node ID allocated by IEEE Locally administered node ID optional Cables and Connectors Category 3, 4, 5 for UTP (RJ-45) Type 1, 1A, 2, 6 for STP (DB-9) Emissions Classifications FCC Class B, digital device EN55022 Class B...

  • Page 61: Rj-45 Connector Pin Assignments

    RJ-45 Connector Pin Assignments The RJ-45 connector pin assignments are shown in Figure B-1. A C T Figure B-1 RJ-45 Connector Pin Assignments DB-9 Connector Pin Assignments The DB-9 connector pin assignments are shown in Figure B-2. Figure B-2 DB-9 Connector Pin Assignments RJ-45 Connector Pin Assignments Receive pair (4 and 5)

  • Page 62: Cable Requirements

    B: S PPENDIX PECIFICATIONS Cable Requirements The DB-9 connector can be used to connect to shielded twisted-pair (STP) cabling (Type 1 or 6). The RJ-45 connector can be used to connect to unshielded twisted-pair (UTP) cabling (Category 3, 4, or 5). Media type selection is made automatically when you connect cabling to one of the connectors.

  • Page 63: Online Technical Services

    Information contained in this appendix is correct at time of publication. For the very latest, we recommend that you access 3Com Corporation’s World Wide Web site as described below. Online Technical Services 3Com offers worldwide product support 24 hours a day,...

  • Page 64: Com Bulletin Board Service

    ECHNICAL 3Com Bulletin Board Service 3ComBBS contains patches, software, and drivers for all 3Com products, as well as technical articles. This service is available through analog modem or digital modem (ISDN) 24 hours a day, 7 days a week. Access by Analog Modem To reach the service by modem, set your modem to 8 data bits, no parity, and 1 stop bit.

  • Page 65: Comforum On Compuserve Online Service

    3ComForum on CompuServe Online Service 3ComForum is a CompuServe-based service containing patches, software, drivers, and technical articles about all 3Com products, as well as a messaging section for peer support. To use 3ComForum, you need a CompuServe account. To use 3ComForum: 1 Log on to CompuServe.

  • Page 66: Support From Your Network Supplier

    If you are unable to receive support from your network supplier, technical support contracts are available from 3Com. Contact your local 3Com sales office to find your authorized service provider using one of these numbers: Regional Sales Office 3Com Corporation P.O.
  • Page 67 Regional Sales Office 3Com Asia Limited Australia China Hong Kong India Indonesia Japan Korea Malaysia New Zealand Philippines Singapore Taiwan Thailand 3Com Benelux B.V. Belgium Netherlands 3Com Canada Calgary Montreal Ottawa Toronto Vancouver 3Com European HQ 3Com France 3Com GmbH...

  • Page 68: Returning Products For Repair

    3Com Southern Africa 3Com UK Ltd. Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.
  • Page 69 B-1 unpacking 2-2 3C3X9.COM driver 1-3 3C3X9.LAN driver 1-3 3C3X9.LAN NetWare server driver 3-7 3C3X9LLC LAN Support driver 1-4 3Com Bulletin Board Service (3ComBBS) C-2 3Com sales offices C-4 3Com URL C-1 3ComFacts C-2 3ComForum C-3 3Install account 3-5 3TLVDIAG program defined 4-1...
  • Page 70 DB-9 connector 2-5 cable types B-4 pin assignments B-3 DEC PATHWORKS 1-4, 3-2 diagnostic and configuration program 4-1 diagnostic tests 4-1 failures 4-5 help 4-4 operating system requirements 4-2, A-3 running 4-2 diagnostics compatibility 4-1 accessing 3-3 driver 1-4 driver Artisoft LANtastic/AI 1-4, 3-2 Banyan VINES 1-4, 3-2 compatibility 3-1...
  • Page 71 3-5 shielded twisted-pair connections 2-5, B-4 specifications, NIC B-1 status LEDs 4-7 technical support 3Com URL C-1 bulletin board service C-2 fax service C-2 network suppliers C-4 product repair C-6 using CompuServe C-3 tests, diagnostic. See diagnostic tests TL3C3X9.386 driver 1-3...
  • Page 72 Warp Server 1-4 Windows 95 driver 1-3 OSR1 installation 3-15 OSR2 installation 3-16 Windows for Workgroups driver 1-3, 1-4, 3-2 Windows NT driver 1-3 3.51 installation 3-12 4.0 installation 3-13 World Wide Web (WWW) C-1...
  • Page 73 3Com Corporation L ARDWARE 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: Network adapters...
  • Page 74 IMITATION OF IABILITY TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR...
  • Page 75 This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402.Stock No. 004-000-00345-4. NOTE: In order to maintain compliance with the limits of a Class B digital device, 3Com requires that you use quality interface cables when connecting to this device. Changes or modifications not expressly approved by 3Com could void the user’s authority to operate this equipment.Refer to the...
  • Page 76 TRADE SECRETS; TITLE: You acknowledge and agree that the structure, sequence and organization of the Software are the valuable trade secrets of 3Com and its suppliers. You agree to hold such trade secrets in confidence. You further acknowledge and agree that ownership of, and title to, the Software and all subsequent copies thereof regardless of the form or media are held by 3Com and its suppliers.
  • Page 77 NOTES...
  • Page 78 NOTES...

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