Table of Contents Introduction ... 3 Contacting Actiontec Customer Support ... 3 Product Registration ... 4 Safety Information ... 4 Product Features ... 5 Getting Started ... 5 Before You Begin ... 6 Installing the Modem ... 7 Installing the Interface Cables ... 7 Modem Controls and Indicators ...
Thank you for purchasing the Actiontec External 56K Call Waiting Modem. The combination of features in this modem offer you unprecedented flexibility. By mak- ing the Call Waiting feature a part of this state-of-the-art 56K external modem, Ac- tiontec provides you with an easy-to-use enhancement to your on-line and off-line communications.
Product Registration The installation CD that came with your ActionLink Home Networking USB Cable Single-Room Starter Kit contains a folder called Register. Inside this folder is a file called “register.htm”. After installing the modem and its drivers, double-click on this file.
Call Waiting *The External 56K Call Waiting Modem is capable of 56K downloads. However, due to FCC rules which restrict the power output of your ISP’s modems, current download speeds are limited to 53K bps. Depending on the conditions of your telephone lines, full 53K bps connections may not be achieved.
Before You Begin Using the Telephone Answering Machine Functions with Windows 95 In order for the voice functions of the modem to work properly under 32-bit Tele- phony API (TAPI) applications, you need to install the Unimodem V components for Windows 95. This file needs to be copied and installed for earlier versions of Windows 95.
Installing the Modem Installing the Interface Cables The drawing below shows the back panel of the 56K External Call Waiting Modem and the correct cable installation. The computer interface cable has both 9-pin and 25-pin serial port connectors for use on most computers See your computer owners manual for the location and function of your serial (COM) ports.
Modem Controls and Indicators The front of the modem contains the power switch and modem indicator lights. These are shown in the drawing below: Figure 2: Modem Indicators and Controls The power switch is a push-on/push-off type. This switch controls the ON and OFF state of the modem.
Device Driver Installation and Configuration Configuring Windows 95 Step 1 Upon start-up, Windows 95 detects the modem and displays the New Hard- ware Found dialog box. Select ‘Driver from disk provided by hardware manufacturer’ then Click OK. Step 2 Insert the modem’s installation CD-ROM. Change the drive letter that ap- pears in the dialog box to the drive letter of your CD-ROM drive.
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Step 3 After copying and installing the modem’s drivers, Windows will detect a “Wave Device for Voice Modem”, displaying the dialog box below. Step 4 With the modem’s installation CD-ROM still in the CD-ROM drive, click...
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Step 5 Windows will complete the installation process. To check whether your modem was installed correctly, as well as determine what COM port and IRQ are assigned to the modem in Windows 95, click on the Modems icon in Control Panel and click Diagnostics. Click on the COM Port icon to select it then click More Info to view the modem properties.
Configuring Windows 95B Step 1 Make sure the modem is connected to a serial port and the computer is turned on. Step 2 After starting up the computer, Windows 95 detects the modem and starts the Update Device Driver Wizard. Insert the modem’s installation CD-ROM, wait about 10 seconds so that the CD-ROM drive can detect and read the CD you just put in, and click Next.
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Step 4 After copying and installing the modem’s drivers, Windows will detect a “Wave Device for Voice Modem”, displaying the dialog box below. Step 5 After Windows 95 has found the drivers for your modem on the CD-ROM, click Finish.
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Step 6 To determine what COM port and IRQ is assigned to the modem in Win- dows 95, click on the Modems icon in Control Panel and click Diagnos- tics. Click More Info to view the modem properties. Step 4 Remember this information.
Configuring Windows 98 Step 1 After you have connected the modem to your computer, turn the modem on. Start up your system. Step 2 Windows 98 will immediately display the New Hardware Wizard and iden- tify the modem. Click the Next button. Step 3 At the next screen, click to select the option “Search for the best driver for your device.
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CD-ROM drive. Wait about ten seconds, so that the CD-ROM can be read, then click the Next button. Step 5 Windows 98 will find the driver on the floppy disk or CD-ROM and iden- tify the modem as a “Actiontec 56K Ext. Call Waiting Modem”. Click Next.
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Step 6 When installation of the modem’s driver is successfully completed, click Finish. Step 7 To determine what COM port and IRQ is assigned to the modem in Win- dows 98, click on the Modems icon in Control Panel and click the Diag- nostics tab.
Configuring Windows NT 4.0 Step 1 Start up your computer and log on to Windows NT 4.0. Step 2 After Windows NT restarts, on the taskbar, click Start. On the Start menu, click Settings, then click Control Panel and double-click the Modems icon. An Install New Modem dialog box should appear.
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Modem” is selected. Click OK. Note: In some cases, “Actiontec 56K Ext. Call Waiting Modem” will not appear in the list. In that case, select “External 56K Call Waiting modem.” In either case, the driver file that will be installed is the same.
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Step 7 Windows will confirm the choice you made in step 6. If the information is correct, click Next. Step 8 Windows will complete the installation of the drivers for your modem. Click Finish.
NT to shut down and restart the computer. Configuring Windows 3.1X, OS/2 WARP, DOS, UnixWare, and Linux Since your External 56K Call Waiting Modem uses a preexisting COM port, con- figuration should be automatic. The communications software provided will search...
Installing Communications Software Note: Some configurations are packaged without communications software. Check your packaging to see if communications software is included. If your modem came with a communications software package, it is strongly recom- mended that you use this software for your modem, rather than a different version of the software or software from a different vendor.
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A modem based Telephone Answering Machine works by using a sound card equipped with a microphone to record an outgoing message. This message is stored as a .wav file which is transferred to the modem by the application program when an incoming call is detected.
The Call Waiting Feature With the Call Waiting feature from your telephone company and the Actiontec’s Call Waiting Modem installed, your modem will notify you of an incoming call as you are surfing the Web. You may pick up the phone that is connected to your modem to find out who is calling you, and you’ll have a period of time (approximately 7 sec- onds, depending on your ISP) to hang up the phone and continue surfing.
Step 2 Or, you may pick up the handset and immediately hang up. Note: Use of the Call Waiting feature requires: • Actiontec’s Call Waiting Modem • Call Waiting Service from your telephone company • You are using your Call Waiting Modem. •...
• “Enable Call Waiting Ringing (Still Online)”--If you select this option the modem will ring when you receive an incoming call. With this option selected, you can pick up the phone, find out who is calling, hang up within approximately 7 seconds, and resume surfing the Internet.
AT or follow with ENTER Answer Dial command Select pulse dialing; affects current and subsequent dialing Select tone dialing; affects current and subsequent dialing Command echo Disables echo Enables echo (default) Switch hook Control Hangs up the telephone line (default) Picks up the telephone line Speaker volume Off or low speaker volume...
S109 K56flex and V.90 Selection (default 1) Use this register to disable 56K connections or to choose between K56flex and V.90 protocols. The default setting (S109=1) will attempt K56flex and then V.34 depend- ing upon the central site modem being called and your phone line conditions.
Help and Service Information General Troubleshooting Tips This section presents solutions to some common problems you may experience when installing your modem. Some solutions may not apply to your operating system or environment. If you cannot resolve your difficulty, contact your dealer or vendor for assistance.
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When you attempt to check your modem windows may issue a “COM port open” error message. This means there are some previously installed modem configurations using the same COM Port as the Actiontec 56K External Call Waiting Modem and are interfering with it’s operation. These are most likely old Dial-Up Networking connections.
Notices Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa- tion.
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areas, the total REN of devices connected to a line should not exceed five (5.0). To find out the total permitted in your area, contact your local telephone company. If your telephone equipment causes harm to the telephone network, the telephone company can discontinue your service temporarily.