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Appendix
Troubleshooting
Forwarding all unknown calls to the answering system.
If you want to forward all unknown calls without numbers and calls with
f
numbers or names that are not in your directory, allow list or star name list
to the answering system, select the UnknownToAns.S profile setting. See
Set profile on page 78.
I cannot retrieve voicemail messages.
Your telephone has both a built-in answering system and voicemail
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indication. They are independent features and each alerts you to new
messages differently (page 110). If you subscribe to voicemail service from
your telephone service provider (charges may apply), contact your telephone
service provider for more information on how to access your voicemail.
I've set my LCD language to Spanish or French and I don't know how to
change it back to English.
Press MENU/SELECT in idle mode, then enter
f
You hear a confirmation tone.
The answering system does not answer after the correct number of rings.
Make sure the answering system is on. When the answering system is
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on, ANS ON should show on the handset. The ANS ON key light is lit on the
telephone base.
If toll saver is selected (page 107), the number of rings changes to two
f
when there are new messages waiting.
If the memory is full or the system is off, the system answers after 10 rings.
f
In some cases, the answering system is affected by the ringing system used
f
by the telephone service provider.
If you subscribe to voicemail service, change the number of rings so that
f
your answering system answers before your voicemail (page 107). To
determine how many rings activate your voicemail, please contact your
telephone service provider.
If there is a fax machine connected to the same telephone line, try
f
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
*
364# using the dialing keys.
136
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