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Getting
Safety
Started
Mode
AC Power
Good
No AC Power
Battery
Installed
No AC Power
No Battery
Firmware
Upgrade
Home
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Battery
Modem
Installation
Installation
Indicator Lights for the DTM602G Models
The Touchstone Telephony Modem has eleven indicator lights to assist in troubleshooting.
Battery Mismatch
If the Telephony Modem alternates flashing the Battery light and all other lights, the installed bat-
tery is incompatible with the Telephony Modem. Remove the battery and install one of the batteries
described in
Battery Installation and
Wiring Problems
If the Telephony Modem flashes all its lights for more than 10 seconds, this indicates a problem with
the telephone wiring — the red and green wires may be shorted (touching), or there may be unde-
sired voltage on the lines. If this pattern persists for more than 10 seconds, disconnect the tele-
phone lines from the Telephony Modem, then call a wiring technician for assistance.
Indicator Lights: Normal Operation
The following table shows light patterns during normal operation.
Power
DS
US
On
On =
On =
Connected to
Connected to
the Internet
the Internet
Flash
=
Flash
Not connected
Not connected
to the Internet
to the Internet
Flash
Off
Off
Off
Off
Off
On
Flash
Flash
Handset
Ethernet
Installation
Configuration
Replacement.
Online
Link
On = Internet
On =
Available
Computer
Connected
Off = Internet
=
not available
Off =
Computer not
connected
Flash
=
Computer
Activity
Off
Off
Off
Off
On
(normal
operation)
Touchstone DTM602G Telephony Modem Setup Guide
About the
Usage
Handset
Telephone
Battery
VMWI
1/2
On =
On = Battery
Flash
= There
On-hook
good or low
is a new
voicemail.
Flash
=
Off = Battery
Off-hook
missing or MTA
not registered
Off = disabled
Flash
=
Battery bad
On =
Off = Battery
Off =
On-hook
power
There is no
new voicemail.
Flash
=
Flash
=
Off-hook
Battery bad or
low
Off = disabled
Off
Off
Off
(normal
(normal
(normal
operation)
operation)
operation)
Trouble-
Glossary
shooting
Info
HS
Registration
On = Info
Flash
=
service
Registering HS
available
Flash
=
Connecting to
Info service.
Off = Info
Off
service not
available
Off
Off
(normal
(normal
operation)
operation)
44
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