Troubleshooting - Kohler K-1143 Homeowner's Manual

One-Year Warranty (cont.)
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.
EXCEPTIONS AND RESTRICTIONS
The Warranty will not be valid in the following cases:
1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner's manual or installation instructions, and when the recommendations and warnings
included are not observed.
2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.
3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-877-680-1310.
KOHLER CO., KOHLER, WI 53044 U.S.A.
IMPORTER:
INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.
AV. CARLOS PACHECO NO. 7200
CHIHUAHUA, CHIH., MEXICO C.P. 31060
TEL: 52 (14) 29-11-11

Troubleshooting

CAUTION: Risk of personal injury. The valve (if installed) may contain hot water; be careful when
draining any residual water.
IMPORTANT! Turn off the power and water supply to all components before performing any
maintenance.
It is recommended that any valve maintenance should be performed by a Kohler Co. Authorized Service
Representative.
This troubleshooting guide is for general aid only. For service and installation issues or concerns, call
1-800-4-KOHLER.
Interface Troubleshooting Table
Symptoms
1. Digital interface is not lit.
1078022-5-B
Probable Cause
A. Media module is not plugged
into the outlet.
B. Power supply connection to the
media module may be loose or
disconnected.
C. Interface cable connections may
be loose or disconnected.
D. Circuit breaker has been
tripped.
E. The media module may require
resetting.
F. If none of the recommended
actions for the above issues
correct the symptom, the media
module or interface requires
servicing.
Recommended Action
A. Plug the media module into the
outlet.
B. Check power supply connections to
the media module and reconnect if
needed.
C. Check all interface cable
connections, connect if needed.
D. Reset the circuit breaker.
E. Disconnect and reconnect the
power supply from the media
module.
F. Contact your Kohler Co.
Authorized Service Representative.
6 Kohler Co.