Troubleshooting Table - Fujitsu LifeBook P Series Manual

Troubleshooting Table

Problem
Audio Problem
There is no sound
coming from the
bulit-in speakers
Optical Drive Problems
LifeBook notebook
fails to recognize
DVD/CD-RW/ CD-
ROM's.
22
Possible Cause
The software volume
control is set too low.
Headphones are plugged
into your notebook.
BIOS audio settings
are incorrect.
Software driver is not
configured correctly.
The speakers have been
muted using the Volume
icon in the system tray.
Protective sheet is still in
the optical drive tray.
DVD/CD-RW/CD-ROM is
not pushed down onto
raised center circle of the
drive.
Media tray is not latched
shut.
Incorrect DVD Player or
no DVD Player software is
installed.
Wrong drive designator
was used for DVD/CD-
RW/CD-ROM in the
application.
Possible Solution
Adjust the sound volume control settings in
your software, operating system and
applications.
Plugging in headphones disables the built-in
speakers, remove the headphones.
Set the BIOS setup utility to the default values
within the Multimedia Device Configuration
menu.
Refer to your application and operating system
documentation for help.
Click on the Volume icon in the tool tray on the
bottom right of the screen. (It looks like a
speaker).
If the Mute box is checked, click on it to
uncheck it.
Remove the protective sheet and replace
DVD/CD-RW/CD-ROM in the tray.
Open media tray and re-install DVD/CD-RW/
CD-ROM properly.
Push on the front of the media tray until it
latches.
Install DVD Player software.
Verify the drive designator used by the
application is the same as the one used by the
operating system.
When the operating system is booted from a
DVD/CD, drive designations are automatically
adjusted.