Troubleshooting Table - Fujitsu LifeBook C Series Owner's Manual

Troubleshooting Table

Problem
Audio Problem
There is no sound
coming from the
bulit-in speakers
Optical Drive Problems
LifeBook notebook
fails to recognize
media discs.
Possible Cause
The software volume
control is set too low.
Headphones are plugged
into your LifeBook
notebook.
BIOS audio settings
are incorrect.
Software driver is not
configured correctly.
The disc is not pushed
down onto raised center
circle of the drive.
Media player tray is not
latched shut.
Setup utility is set to
something other than
media player or Auto for
Secondary Master
Controller.
Wrong drive designator
was used for media player
in the application.
Windows Media Player
auto insert notification
function is disabled.
Media disc is dirty or
defective.
Tr o u b l e s h o o t i n g
Possible Solution
Adjust the sound volume control settings in
your software, operating system and
applications.
Plugging in headphones disables the built-in
speakers, remove the headphones.
Set the BIOS setup utility to the default values
within the Multimedia Device Configuration
menu.
Refer to your application and operating system
documentation for help.
Open media player tray and re-install the
media disc properly.
Push on the front of the media player tray until
it latches.
Revise BIOS settings for the Secondary
Master Controller.
Verify the drive designator used by the
application is the same as the one used by the
operating system.
When the operating system is booted from a
media player, drive designators are
automatically adjusted.
Start the media player from the desktop or
application software or re-enable the Windows
media player auto insert notification function.
Wipe the disc with a non-abrasive CD cleaning
cloth and reinsert. It if still will not work try
another media disc in the drive.
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