Mercedes-Benz Contact - Mercedes-Benz COMAND Online Supplement Manual

X
Select one of the following options:
Internal contacts
R
Contacts from storage media
R
Received business cards
R
Delete all
R
A prompt corresponding to your selection
appears.
X
Yes No
Select or and press W to confirm.
If you select Yes, the contacts are deleted
according to your selection.
If you select No, the process will be aborted.

Mercedes-Benz Contact

Introduction
Mercedes-Benz Contact is ready to help at
any time, e.g. if you have queries about your
vehicle or if you need help in the event of a
breakdown.
This function enables you to call the
Mercedes-Benz Customer Centre, subject to
a fee. All important vehicle data is sent at the
same time so that you receive optimum sup-
port.
The following data is transmitted:
the vehicle identification number
R
the total distance recorder reading
R
the vehicle position
R
the telephone number
R
You can make use of the function with an
operational mobile phone connected to
COMAND via the Bluetooth
venience telephony.
i Please note that Mercedes-Benz Contact
is a Mercedes-Benz customer service. In
emergencies, always call the national
emergency services first, using the stand-
ard national emergency service telephone
numbers.
®
interface or con-
Mercedes-Benz Contact
Currently (as of June 2010), this service is
i
available in the following European coun-
tries:
Belgium
R
Germany
R
France
R
United Kingdom
R
Ireland
R
Italy
R
Luxembourg
R
Netherlands
R
Austria
R
Poland
R
Switzerland
R
Slovakia
R
Spain
R
Czech Republic
R
Hungary
R
Placing a call to the Mercedes-Benz
Customer Centre
X
Call up the COMAND phone book
( Y page 128)
The "MB Contact" entry is the first entry in
the COMAND phone book. The entry is
highlighted.
You have two different means by which to
contact the Mercedes-Benz Customer
Centre:
X
Press W the COMAND controller.
or
X
This initiates a call. When the call is con-
nected, a voice message prompts you to
confirm the data transmission by entering
the stated number via the COMAND control
panel. After confirmation, COMAND sends
the required vehicle data.
i Alternatively, you can initiate a call using
the multifunction steering wheel (see the
vehicle Owner's Manual).
Data transmission is shown in the display.
This may take a moment. You can then select
147
Z