Sync 3 Troubleshooting - Ford Ranger 2019 Owner's Manual

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Advanced Mode
Phone Confirmation
Voice Command List
Valet Mode
Valet mode allows you to lock the system.
No information is accessible until the
system is unlocked with the correct PIN.
When you select valet mode a pop up
appears informing you that a four digit
code must be entered to enable and
disable valet mode. You can use any PIN
you chose but you must use the same PIN
to disable valet mode. The system asks
you to input the code.
Note: If the system is locked and you
cannot remember the PIN, please contact
the Customer Relationship Center.
United States: 1-800-392-3673
Canada: 1-800-565-3673
Issue
There is back-
The audio control
ground noise
settings on your cell
during a phone
phone may be affecting
call.
SYNC 3 performance.
During a call, I
can hear the
Possible cell phone
other person
malfunction.
but they cannot
hear me.
Ranger (TFG) Canada/United States of America, enUSA, Edition date: 201809, First-Printing
SYNC
Menu Item
Enable this option to remove additional voice prompts
and confirmations.
Enable this option to have the system confirm a contacts
name with you before making a call.
Enable this option to have the system display a list of
available voice commands when the voice button is
pressed.
Cell phone issues
Possible cause
403
3
(If Equipped)
To enable valet mode, enter your chosen
PIN. The system then asks to confirm your
PIN by reentering it. The system then locks.
To unlock the system, enter the same pin
number. The system reconnects to your
phone and all of your options are available
again.
SYNC
3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.
However, should questions arise, please
refer to the tables below.
To check your cell phone's compatibility,
refer to the regional Ford or Lincoln
website.
Possible solution
Refer to your device's manual about audio
adjustments.
Try switching your cell phone off, resetting
it or removing the battery, then try again.
Make sure that the microphone for SYNC
3 is not set to off. Look for the microphone
icon on the phone screen.

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