After-Sales And Warranty Policy - BAFANG DP C01.RS 232.7 User Manual

8.

After-sales and Warranty Policy

Suzhou Bafang Motor Science-Technology Co., Ltd (hereinafter referred to as the
"Bafang Motor") guarantees: During the warranty period, customers enjoy warranty
service from Bafang for products bought from Bafang as long as the products are
within the warranty period and the issues are indeed quality issues concerning material
and workmanship.
Warranty Period and Scope
Warranty period starts from the date of leaving factory, and is 30 months for
motor, and 18 months for controller, display, sensor and other components.
Bafang limited warranty does not cover or apply to the following situations:
1) Damage, failure and/or loss caused by refitting, neglect, improper maintenance,
accident, misuse, abuse or use for competition or commercial purpose;
2) Damage, failure and/or loss due to shipping;
3) Damage, failure and/or loss caused by improper installation, adjustment or
repairing.
4) Damage, failure and/or loss irrelevant to material and workmanship, e.g., failure
to follow instructions by users;
5) Damage, failure and/or loss caused by product's appearance or surface
change which doesn't affect its function;
6) Damage, failure and/or loss due to maintenance or installation by repair
stations or dealers unauthorized by Bafang;
7) Damage, failure or loss caused by normal wear and tear.
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