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If you have any questions relating to the use of your device, we are available around the clock
to help you at
www.my-siemens.com/customercare. In addition, we have listed the most frequently
asked questions and their answers below.
Problem
Possible causes
Phone cannot be
On/Off key not pressed for long
switched on.
enough.
Flat battery
Battery contacts dirty
Battery in total discharge
(charge icon no longer
displayed).
Standby time too
Frequent use of the organiser
short.
and games.
Speed search active.
Display illumination on.
Unintentional keystrokes
(and illumination).
Charging fault
Battery totally discharged.
(charge icon not
Temperature out of range:
displayed or
+5 °C to +40 °C
flashing)
Contact problem
No mains voltage
Charger defective
Wrong charger
Battery faulty
SIM error
SIM card not correctly inserted Make sure that the SIM card is correctly inserted. The
SIM card contacts dirty
SIM card with wrong voltage
SIM card damaged
Troubleshooting
Possible remedy
S
Charge battery. Check charging indicator in the dis-
play.
Clean contacts.
Charge battery.
It may take up to two hours for the charge icon to ap-
pear.
Restrict use if necessary.
Deactivate speed search (see p. 63).
Switch off display illumination (see p. 63).
Activate key lock.
Charge battery.
Make sure the ambient temperature is right, wait a
while, then recharge.
Check power supply and connection to the phone.
Check battery contacts, clean them if necessary, then
insert battery again.
Plug in to a different socket or check voltage.
If the charger does not warm up, replace it.
Only use original Siemens SL45i accessories.
Replace battery.
card carrier must be engaged (see p. 7).
Clean the SIM card with a dry cloth.
Use 3 V SIM cards only.
Inspect the damage.
Return SIM card to Service Provider.
Press On/Off key for at least two seconds.
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