Siemens MC60 User Manual page 95

94 Questions & Answers
Problem
Text message
cannot be sent.
EMS pictures &
sounds are not
displayed on the
destination phone
No Internet access
possible.
PIN error/
PIN2 error.
Phone code error. Three wrong entries.
Service provider
Code error.
Too few/too many
menu entries.
No fax possible.
Charge meter
does not work.
Damage
Severe shock.
Phone became
wet.
Reset all settings to factory default (p. 66):
Possible causes
Service provider does not
support this service.
Phone number for service
centre not set or incorrect.
SIM card contract does not
support this service.
Service centre too busy.
Recipient does not have a
compatible phone.
Destination phone does not
support the EMS standard.
Incorrect WAP profile set, or
wrong or incomplete settings.
Three wrong entries.
No authorisation for this service. Contact your service provider.
Functions may have been
added or deleted by the service
provider via the SIM card.
Wrong settings in the PC.
No authorisation for this service. Contact your service provider.
Charge pulse is not transmitted. Contact your service provider.
Remove battery and SIM and re-insert them. Do not dismantle the phone!
Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry
connector contacts thoroughly. Stand mobile upright in an air current. Do not dismantle
the phone!
Possible solution
Contact your service provider.
Set service centre (p. 44).
Contact your service provider.
Repeat message.
Check.
Check settings or contact your service provider.
Enter the PUK (MASTER PIN) supplied with the SIM
card according to the instructions. If the PUK
(MASTER PIN) has been lost, please contact your
service provider.
Contact Siemens Service (p. 95).
Check with your service provider.
Check settings (p. 70).
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