Service Support - Emerson Rosemount 848T FOUNDATION Reference Manual

Reference Manual
00809-0100-4697, Rev GA
1.3

Service support

To expedite the return process in North America, call the Emerson Process Management
National Response Center toll-free at 800-654-7768. This center, available 24 hours a day, will
assist with any needed information or materials.
The center will ask for the following information:
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The center will provide the following:
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For other locations, contact an Emerson Process Management sales representative.
Note
If a hazardous substance is identified, a Material Safety Data Sheet (MSDS), required by law to be
available to people exposed to specific hazardous substances, must be included with the
returned materials.
Introduction
Product model
Serial numbers
The last process material to which the product was exposed
A Return Material Authorization (RMA) number
Instructions and procedures that are necessary to return goods that were exposed to
hazardous substances
Section 1: Introduction
November 2014
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