Lenovo ThinkServer sd350 Installation And Service Manual page 78

Node serial number
Chassis serial number
Figure 15. ID label on the front of the server and the chassis
• Machine type and model
• Microprocessor or hard disk drive upgrades
• Failure symptom
– Does the server fail the diagnostic tests?
– What occurs? When? Where?
– Does the failure occur on a single server or on multiple servers?
– Is the failure repeatable?
– Has this configuration ever worked?
– What changes, if any, were made before the configuration failed?
– Is this the original reported failure?
• Diagnostic program type and version level
• Hardware configuration (print screen of the system summary)
• UEFI firmware level
• TMM firmware level
62
Lenovo ThinkServer sd350 Server Type 5493, Lenovo ThinkServer n400 Enclosure Type 5495Installation and Service Guide