Transferring Calls; Call Waiting - Polycom VVX 501 Quick Start Manual

TRANSFERRING CALLS

Blind Transfers:
1. While on a call, press the "Transfer" soft key.
2. Dial the desired phone number or extension number.
3. Press the "Transfer" soft key again.
4. The call is automatically transferred.
Attended (Consultative or Warm) Transfers:
1. While on a call, press the "Transfer" soft key.
2. Dial the desired phone number or extension number.
3. Wait for the party to answer to announce that you are transferring
a call to them.
4. Press the "Transfer" soft key to transfer the call.

CALL WAITING

While already on a call, and a new call rings in, you will hear a beep tone
emitted by your phone.
To Answer the Second Call:
1. The new call will be displayed under the current call. Tap the second
call to select it.
2.
placed on hold.
Once the second call has ended, resume the original call by pressing
3.
the "Resume" soft key.
To Reject the Second Call:
1. The new call will be displayed under the current call. Tap the second
call to select it.
2. Press the "Reject" soft key to immediately send the caller to
voicemail.
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