Diagnostics; Error Messages - Samsung SF-530 Service Manual

Troubleshooting

4-3 Diagnostics

This section describes methods and procedures to isolate the cause of a malfunction in the machine. This machine displays diag-
nostic information on the LCD. In addition, it can perform a series of tests that allow the machine to observe individual machine
functions.

4-3-1 Error Messages

Error Message
DOCUMENT JAM
DOOR OPEN
FUSER ERROR
JAM/NO CARTRIDGE
LINE ERROR
LOAD DOCUMENT
LSU ERROR
MEMORY FULL
NO ANSWER
NO. NOT ASSIGNED
4-8
Description
The loaded document has jammed in the feeder.
The top cover is not securely latched.
There occurs a problem in the fuser unit.
Recording paper has jammed inside the unit, or
the toner cartridge is not installed.
Your unit cannot connect with the remote
machine, or has lost contact because of a prob-
lem on the phone line.
You have attempted to set up a sending oper-
ation with no document loaded.
There occurs a problem in the LSU
(Laser Scanning Unit).
The memory is full.
The remote machine has not answered after all
the redial attempts.
The one-touch or speed dial location you tried
to use has no number assigned to it.
Solution
Clear the document jam.
Press down on the cover until it clicks in
place.
Unplug the power code and plug it back
in. If the problem still persists, please call
for service.
Clear the jam, or install the cartridge
Try again. If failure persists, wait an hour
or so for the line to clear, then try again.
Or, turn the ECM mode on.
Load a document and try again.
Unplug the power code and plug it back
in. If the problem still persists, please call
for service.
Either delete unnecessary documents, or
retransmit after more memory becomes
available, or split the transmission into
more than one operation.
Try again. Make sure the remote machine
is operational.
Dial the number manually with the key-
pad, or assign a number.
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