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Summary of Contents for Scientific Atlanta WebSTAR DPX100
- Page 1 Webstar Cable Modem Model DPX100 Cable Modem Model DPX120 Cable Modem...
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Page 2: Important Rules For Safe Operation
IMPORTANT RULES FOR SAFE OPERATION Note to the Installer Note to CATV System Installer This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC (Section 54, Part I of the Canadian Electrical Code), that provides guidelines for proper grounding and, in particular, specifies that the CATV cable ground shall be connected to the grounding system of... - Page 3 IMPORTANT RULES FOR SAFE OPERATION , Cleaning the Equipment Before cleaning this equipment, unplug it from the electrical outlet. Use a damp cloth to clean this equipment. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this equipment.
- Page 4 IMPORTANT RULES FOR SAFE OPERATION , Object and Liquid Entry Never push objects of any kind into this product through openings as they may touch dangerous voltage points or short out parts that could result in a fire or electric shock. Do not expose this equipment to liquid or moisture.
- Page 5 IMPORTANT RULES FOR SAFE OPERATION , Damage that Requires Service For damage that requires service, unplug this equipment from the electrical outlet. Contact your cable service provider when any of the following situations occur: • There is damage to the power cord or plug •...
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Page 6: Table Of Contents
United States FCC Compliance ... Back cover WebSTAR Cable Modem Features Welcome to the world of high-speed Internet access. Your new WebSTAR Model DPX100 or Model DPX120 Cable Modem offers the following outstanding features: • Two-way, high-speed data rates much faster than 56K analog modems, ISDN, or DSL •... -
Page 7: Before You Begin
Before You Begin Contacting Your Local Cable Service Provider You need to set up an Internet access account with your local cable service provider in order to use your cable modem. When you contact your cable service provider, verify the following conditions: •... -
Page 8: System Requirements
System Requirements Introduction This section provides hardware and software requirements. Minimum System Requirements for PCs • A PC with a Pentium MMX 133 processor or greater • 32 MB of RAM • Netscape or Internet Explorer • CD-ROM drive Minimum System Requirements for Macintosh •... -
Page 9: Webstar Cable Modem Front Panel
WebSTAR Cable Modem Front Panel Front Panel Indicators POWER DATA CABLE T9916 Illuminates solid green to indicate that power is being applied to the cable modem Illuminates solid green to indicate that an Ethernet/USB carrier is present Blinks to indicate that Ethernet/USB data is being transferred between the PC and the cable modem Blinks to indicate that data is being transferred between the modem and the cable network... -
Page 10: Webstar Cable Modem Back Panel
WebSTAR Cable Modem Back Panel Back Panel Components 1 POWER 2 RESET 3 ETHERNET 4 USB 5 CABLE IN T9917 Connects the cable modem to the DC output of the AC power adapter that is provided with your cable modem Note: Only use the power cord and the AC power adapter that are provided with your cable modem. -
Page 11: Modem Installation
Modem Installation Installing the Modem Follow these steps for proper installation. 1. Power down your PC and unplug it from the power source. 2. Connect the active RF coaxial cable to the CABLE IN connector. Use an optional cable signal splitter to add a TV, a DHCT or set-top converter, or a VCR. -
Page 12: Tcp/Ip Configuration
TCP/IP Configuration Introduction This section contains instructions for configuring the WebSTAR cable modem to run in Windows or Macintosh environments. In addition, TCP/IP protocol in a Windows environment is different for the Windows 95/98/ME/and 2000 versions. Follow the appropriate instructions in this section to configure the TCP/IP protocol. - Page 13 TCP/IP Configuration, continued 10. Click the Gateway tab and verify that these fields are empty. If they are not empty, highlight and delete all information from the fields. 11. Click the DNS Configuration tab, and then select Disable DNS. 12. Click OK. The Copying Files window opens. 13.
- Page 14 TCP/ IP Configuration, continued Windows 2000 Follow these steps to install and configure the TCP/IP protocol for Windows 2000 environments. 1. Click Start, select Settings, and choose Network and Dial-up Connections. The Network and Dial-up Connections window opens. 2. In the Network and Dial-up Connections window, double-click the Local Area Connection icon.
- Page 15 TCP/IP Configuration continued 5. Click Options in the TCP/IP window, and then click Active in the TCP/IP Options window. Note: In some cases, the Load only when needed option will not appear. If it appears, select the option. A check mark appears in the option.
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Page 16: Usb Driver Installation
USB Driver Installation Introduction This section contains instructions for installing the WebSTAR cable modem USB drivers if your PC is equipped with a USB interface and a Windows 98/98SE/ME/2000/or XP operating system. The USB driver installation procedures are different for each operating system. -
Page 17: Usb Driver Installation
USB Driver Installation, continued Windows 2000 Follow these steps to install the WebSTAR cable modem USB Drivers for Windows 2000 environments. 1. Insert the USB Cable Modem Driver Installation Disk into the CD-ROM driver of your PC. 2. Wait until the Power and Cable indicators on the cable modem illuminate solid green;... - Page 18 USB Driver Installation, continued Windows XP Follow these steps to install the WebSTAR cable modem USB drivers for Windows XP environments. 1. Insert the USB Cable Modem Driver Installation disk into the CD-ROM drive of your PC. 2. Wait until the Power and Cable indicators on the cable modem illuminate solid green;...
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Page 19: Troubleshooting
Troubleshooting Frequently Asked Questions Q. What if I don’t subscribe to cable TV? A. If cable TV is available in your area, data service may be made available with or without subscribing to cable TV service. Contact your local cable service provider for complete information on cable services, including high-speed Internet access. - Page 20 Troubleshooting, continued Common Troubleshooting Issues The modem does not register an Ethernet connection. Even new computers do not always have Ethernet capabilities. Be sure to verify that your computer has a 10/100BaseT Ethernet card and that the Ethernet driver software is properly installed.
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Page 21: Tips For Improved Performance
Tips for Improved Performance Check and Correct If your cable modem does not perform as expected, the following tips may help. If you need further assistance, contact your cable service provider. • Verify that the plug to your cable modem AC adapter is properly inserted into an electrical outlet. -
Page 22: Detailed Front Panel Indicator Functions
Detailed Front Panel Indicator Functions This chart illustrates the sequence of steps and the corresponding appearance of the cable modem front panel indicators during power up, calibration, and registration on the network. Use this chart to troubleshoot the power up, calibration, and registration process of your cable modem. - Page 23 Detailed Front Panel Indicator Functions, This chart illustrates the appearance of the cable modem front panel indicators during normal operations. Front Panel Indicators During Normal Operations Front Panel Indicators During Normal Operations Step Front Panel Indicator 1 POWER ON - When a single device is connected to either the Ethernet or USB port and no data is being sent to or from the modem.
- Page 24 Detailed Front Panel Indicator Functions, his chart describes the appearance of the cable modem front panel indicators during special conditions to show that cable modem access protection is enabled, or that you have been denied network access. Front Panel Indicators During Special Conditions Front Panel Indicators During Special Conditions Front Panel Cable Modem Access Protection Enabled...
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Page 25: Notices
Notices Trademarks Scientific-Atlanta and the Scientific-Atlanta ARCs logo are registered trademarks of Scientific-Atlanta, Inc. WebSTAR and “Bringing the Interactive Experience Home” are trademarks of Scientific-Atlanta, Inc. Other trademarks listed herein are the property of their respective owners. Disclaimer Scientific-Atlanta, Inc. assumes no responsibility for errors or omissions that may appear in this guide. -
Page 26: United States Fcc Compliance
1) the device may not cause harmful interference, and 2) the device must accept any interference received, including interference that may cause undesired operation. WebSTAR Cable Modem Model DPX100 Scientific-Atlanta, Inc. 5030 Sugarloaf Parkway Lawrenceville, Georgia 30044 USA Telephone: 770-236-1077...