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User’s Guide Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read the Important Information in this manual before using the machine.
Quick Reference Guide Sending Faxes Automatic Transmission If it is not illuminated in blue, press (Fax). Load your document. Enter the fax number using One-Touch, Speed-Dial, Search or the dial pad. Press Black Start. Storing numbers Storing One-Touch Dial numbers Press Menu/Set, 2, 3, 1.
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Using Search If it is not illuminated in blue, press (Fax). Load your document. Press Search/Speed Dial, and then enter the first letter of the name you’re looking for. Press to search the memory. Press Black Start. Making copies Single copy Press (Copy) to illuminate it in blue.
Table of Contents Section I - General General Information Using this Guide ...1-1 Finding information ...1-1 Symbols used in this Guide ...1-1 How to access the complete User’s Guide ...1-2 To view Documentation ...1-2 Control panel overview ...1-3 About fax machines ...1-5 Custom features ...1-5 Fax tones and handshake ...1-6 ECM (Error Correction Mode)...1-6...
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Paper settings...3-9 Paper Type ...3-9 Paper Size ...3-9 Volume Settings...3-10 Ring Volume ...3-10 Beeper Volume...3-10 Speaker Volume ...3-10 Security features Setting Lock ...4-1 Setting up the password ...4-1 Changing the Setting Lock password ...4-2 Turning Setting Lock on...4-2 Turning Setting Lock off...4-2 Memory Security...4-3 Setting up the password ...4-3 Changing the Memory Security password ...4-4...
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Receiving a fax Receive Mode...6-1 Fax Receive Settings...6-2 Ring Delay ...6-2 F/T Ring Time (Fax/Tel mode only)...6-3 Tray Use for Fax mode...6-3 Printing a reduced incoming fax (Auto Reduction) ...6-4 Receiving a fax at the end of a conversation...6-4 Changing the remote codes ...6-5 Easy Receive...6-5 Printing a fax from the memory ...6-6 Setting the Print Density ...6-6...
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Printing reports Fax reports...9-1 Transmission Verification Report...9-1 Fax Journal (Activity report)...9-1 Additional reports...9-2 Polling Polling Operation ...10-1 Polling Receive ...10-1 Set up to receive polling ...10-1 Sequential Polling ...10-1 Polled Transmit...10-2 Setup for Polled Transmit ...10-2 Section III - Copy Making copies How to copy ...11-1 Entering Copy mode ...11-1...
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Industry Canada Compliance Statement (Canada only) ... A-3 For your safety... A-3 Disconnect device ... A-3 LAN connection ... A-3 Laser safety ... A-3 FDA regulations... A-4 Important safety instructions... A-4 Choosing a location ... A-6 To use the machine safely... A-7 Trademarks...
General Information Using this Guide Finding information All the chapter headings and subheadings are listed in the Table of Contents. You will be able to find information about a specific feature or operation by checking the Index at the back of this Guide.
This User’s Guide does not contain all the information about the machine such as how to use the advanced features of the Fax, Printer, Scanner, PC Fax and Network. When you are ready to learn detailed information about these operations, read the complete User’s Guide located in the ‘Documentation’...
Chapter 1 Control panel overview One-Touch Keys These 8 keys give you instant access to 16 previously stored numbers. Shift To access One-Touch numbers 9 to 16, hold down Shift as you press the One-Touch key. Copy keys (Temporary settings): Enlarge/Reduce Lets you reduce or enlarge copies depending upon the ratio you select.
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Dial Pad Use these keys to dial telephone or fax numbers and as a keyboard for entering information into the machine. The # key lets you temporarily switch the dialing mode during a telephone call from Pulse to Tone. Black Start Lets you start sending faxes or making copies in black &...
Chapter 1 About fax machines Custom features Do you have Voice Mail on the phone line? If you have Voice Mail on the phone line where you will install your new machine, there is a strong possibility that Voice Mail and the machine may conflict with each other while receiving incoming calls.
Fax tones and handshake When someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermittent beeps every 4-seconds. You’ll hear them after you dial and press Black Start and they will continue for about 60 seconds after dialing. During that time, the sending machine must begin the “handshake”...
Loading paper and documents Acceptable paper and other media Recommended paper ■ To get the best output quality and to avoid any damage, use smooth white paper. ■ Before you buy a lot of paper, please test some to make sure that the paper is suitable.
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Paper capacity of the paper trays Paper size Number of sheets Plain paper Thick/Thicker paper Transparencies Labels Envelopes * H/H = High temperature/High humidity Recommended paper specifications The following paper specifications are suitable for this machine. Basis weight (lb (g/m Thickness (µm) Roughness (sec.) Stiffness (cm...
Chapter 2 Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance.
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Envelopes Most envelopes will be suitable for your machine. However, some envelopes will have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds and the leading edge should not be thicker than two pieces of paper.
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Chapter 2 Types of envelopes to avoid IMPORTANT Do not use envelopes: ■ that are damaged, curled, wrinkled, or an unusual shape ■ that are extremely shiny or textured ■ with clasps, snaps or tie strings ■ with self-adhesive closures ■...
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Labels and transparencies The machine will print on most types of labels and transparencies designed for use with a laser machine. Labels should have an adhesive that is acrylic-based since such material is more stable at the high temperatures in the fusing unit. Adhesives should not come in contact with any part of the machine, because the label stock may stick to the OPC belt or rollers and cause...
Chapter 2 Printable area The edges of the paper that cannot be printed on are shown below. Portrait For all available paper sizes 0.17 in. (4.2 mm) 0.17 in. (4.2 mm) 0.17 in. (4.2 mm) 0.17 in. (4.2 mm) 2 - 7 Landscape For all available paper sizes 0.17 in.
If your application software does not support it, you can set the paper size in the printer driver or by using the control panel buttons. ■ Before using paper that has holes in it, such as organizer sheets, you must ‘fan’...
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Chapter 2 Put paper in the paper tray. PAPE R ENV ELOP E LABE L CAR DSTO CK TRAN SPAR ENCY Put the paper tray firmly back in the machine and unfold the output paper tray support flap before you use the machine.
Loading documents You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF (automatic document feeder) The ADF can hold up to 35 pages and feeds each sheet individually. Use standard 20 lb (80 g/m ) paper and always fan the pages before putting them in the ADF.
Chapter 2 Using the scanner glass You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Documents can be up to 8.5 in. (215.9 mm) wide and 11 in. (297 mm) long. Note To use the scanner glass, the ADF must be empty.
Setup Date and Time When the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your machine will be printed on every fax you send. If there is a power failure, you may have to reset the date and time.
Chapter 3 Station ID You should store your name or company name and fax number so they print on all fax pages you send. Press Menu/Set, 0, 3. Initial Setup 3.Station ID Enter your fax number (up to 20 digits). Press Menu/Set.
LCD Contrast You can change the contrast to help the LCD look lighter or darker. Press Menu/Set, 1, 7. General Setup 7.LCD Contrast Press ▲ to increase the contrast. —OR— Press ▼ to decrease the contrast. Press Menu/Set. Press Stop/Exit. Phone line settings Tone and Pulse dialing mode Your machine comes set for Tone dialing...
Chapter 3 Converting telephone wall outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.
Multi-line connections (PBX) Most offices use a central telephone system. While it is often relatively simple to connect the machine to a key system or a PBX (Private Branch Exchange), we suggest that you contact the company that installed your telephone system and ask them to connect the machine for you.
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Chapter 3 The TAD must answer within four rings (the recommended setting is two rings). The machine cannot hear CNG tones until the TAD has answered the call, and with four rings there are only 8 to 10 seconds of CNG tones left for the fax “handshake”.
Set the TAD to answer calls. Set the Receive Mode to External TAD . (See Receive Mode on page 6-1.) Recording outgoing message (OGM) on an external TAD Timing is important in recording this message. Record 5 seconds of silence at the beginning of your message.
Chapter 3 Sleep Time Setting the Sleep Time reduces power consumption by turning off the fuser inside the machine while it is idle. You can choose how long the machine is idle (from 00 to 99 minutes) before it goes into sleep mode. The timer is automatically reset when the machine receives a Fax or PC data or makes a copy.
Paper settings Paper Type To get the best print quality, set the machine for the type of paper you are using. Press Menu/Set, 1, 2. General Setup 2.Paper Type —OR— If you have the optional paper tray, Press Menu/Set, 1, 2, 1 to set the paper type for Tray#1 or Menu/Set, 1, 2, 2 to set the paper type for Tray#2 .
Chapter 3 Volume Settings Ring Volume You can turn the ring Off or you can select the ring volume level. Press Menu/Set, 1, 4, 1. Volume 1.Ring Press ▲ or ▼ to select Low , Med , High or Off . Press Menu/Set.
Security features You can set up your machine with multiple levels of security using Setting Lock and Memory Security. Setting Lock Setting Lock lets you prevent unauthorized access to the machine settings. While Setting Lock is On , the following operations are NOT available without a password: ■...
Chapter 4 Changing the Setting Lock password Press Menu/Set, 1, 8, 2. Press ▲ or ▼ to select Set Password . Press Menu/Set. Enter the registered four-digit password. Press Menu/Set. Enter a four-digit number for the new password. Press Menu/Set. If the LCD shows Verify: , re-enter the new password.
Memory Security Memory Security lets you prevent unauthorized access to the machine. You will not be able to continue to schedule Delayed Faxes or Polling jobs. However, any pre-scheduled Delayed Faxes will be sent even if you turn on Memory Security, so they won’t be lost.
Chapter 4 Changing the Memory Security password Press Menu/Set, 1, 8, 1. Press ▲ or ▼ to select Set Password . Press Menu/Set. Enter the registered four-digit password. Press Menu/Set. Enter a four-digit number for the new password. Press Menu/Set. If the LCD shows Verify: , re-enter the new password.
Sending a fax How to Fax Entering Fax mode Before sending faxes or changing fax send or receiving settings, make sure illuminated in blue. If it is not, press (Fax) to enter Fax mode. The default setting is Fax mode. Sending a fax from the ADF This is the easiest way to send a fax.
Place the next page on the scanner glass. Set Next Page Then Press Set Press Menu/Set. The machine starts scanning the page. (Repeat Steps for each additional page.) Note If the memory is full and you are faxing a single page, it will be sent in real time. Sending a fax Canceling a fax in progress If you want to cancel a fax, while the machine...
Chapter 5 Sending a fax manually Manual transmission Manual transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. If it is not illuminated in blue, press (Fax). Load your document. Pick up the handset of the external phone and listen for a dial tone.
Broadcasting Broadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialed numbers in the same broadcast. Press Menu/Set between each of the numbers.
Chapter 5 Additional Sending Operations Sending faxes using multiple settings When you send a fax you can choose any combination of these settings: cover page, contrast, resolution, overseas mode, delayed fax timer, polling transmission or real time transmission. If it is not illuminated in blue, press (Fax).
Press ▲ or ▼ to select the resolution you want. Press Menu/Set. Note You can choose four different resolution settings for black & white faxes. Suitable for most typed Standard documents. Good for small print and Fine transmits a little slower than Standard resolution.
Chapter 5 Sending in real time for the next fax only If it is not illuminated in blue, press (Fax). Press Menu/Set, 2, 2, 5. Setup Send 5.Real Time TX Press ▲ or ▼ to select Next Fax:On (or Next Fax:Off ). Press Menu/Set.
Delayed Faxing During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time of day you enter in Step If it is not illuminated in blue, press (Fax).
Chapter 5 Checking job status and canceling a waiting job Check which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting .) You can cancel a fax job that is stored and waiting in the memory.
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Composing your own comments You can set up two comments of your own. If it is not illuminated in blue, press (Fax). Press Menu/Set, 2, 2, 8. Setup Send 8.Coverpage Msg Press ▲ or ▼ to choose 5 or 6 for your own comment.
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Chapter 5 Using a printed cover page If you prefer to use a printed cover page that you can write on, you can print the sample page and attach it to your fax. If it is not illuminated in blue, press (Fax).
Receiving a fax Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best suits your needs. How it works The machine automatically Fax Only answers every call as a fax. (automatic receive) The machine controls the Fax/Tel line and automatically...
Chapter 6 To select or change your Receive Mode Press Menu/Set, 0, 1. Initial Setup 1.Receive Mode Press ▲ or ▼ to select Fax Only , Fax/Tel , External TAD or Manual . Press Menu/Set. Press Stop/Exit. Current Receive Mode 12/10 11:53 Fax : Fax Only F/T : Fax/Tel...
F/T Ring Time (Fax/Tel mode only) If you set the Receive Mode to Fax/Tel , you’ll need to decide how long the machine will signal you with its special pseudo/double-ring when you have a voice call. (If it’s a fax call, the machine receives the fax.) This pseudo/double-ring happens after the initial ringing from the phone company.
Chapter 6 Printing a reduced incoming fax (Auto Reduction) If you choose On , the machine automatically reduces an incoming fax to fit on one page of Letter or A4 size paper. The machine calculates the reduction ratio by using the page size of the fax and size of the paper in your tray.
Changing the remote codes The preset Fax Receive Code is preset Telephone Answer Code is #51. If you want to, you can replace them with your own codes. If it is not illuminated in blue, press (Fax). Press Menu/Set, 2, 1, 4. Setup Receive 4.Remote Codes Press ▲...
Chapter 6 Printing a fax from the memory If you have selected Fax Storage (Menu/Set, 2, 5, 1), you can still print a fax from the memory when you are at your machine. (See Fax Storage on page 8-2.) Press Menu/Set, 2, 5, 3. Remote Fax Opt 3.Print Fax Press Black Start.
Receiving a fax For Fax/Tel mode only When the machine is in Fax/Tel mode, it will use the F/T Ring Time (pseudo or double-ringing) to alert you to pick up a voice call. Lift the external telephone's handset, and then press Hook to answer. Using the remote codes If you hear the fax machine double-ringing when you are at an extension phone, you’ll...
Dialing and phone options How to dial You can dial in any of the following ways. Manual dialing Press all of the digits of the fax number. One-Touch Dialing Press the One-Touch key of the location you want to call. (See Storing One-Touch Dial numbers on page 7-3.) Note To dial One-Touch numbers 9 to 16 hold...
Search You can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the menu keys to search. (See Storing One-Touch Dial numbers on page 7-3 and Storing Speed-Dial numbers on page 7-4.) To search numerically To search alphabetically*...
Chapter 7 Storing numbers You can set up your machine to do following types of easy dialing: One-Touch, Speed-Dial and Groups for Broadcasting faxes. When you dial a quick-dial number, the LCD shows the number and the name, if you stored it. Note If you lose electrical power, the quick-dial numbers that are in the memory will not be...
Storing Speed-Dial numbers You can store Speed-Dial numbers, so that when you dial you will only have to press a few keys (Search/Speed Dial, #, the three-digit number, and Black Start). The machine can store 200 Speed-Dial numbers. Press Menu/Set, 2, 3, 2. Set Quick-Dial 2.Speed-Dial Use the dial pad to enter a three-digit...
Chapter 7 Setting up Groups for Broadcasting Groups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fax message to many fax numbers by pressing only a One-Touch key and Black Start or Search/Speed Dial, #, the three-digit location and Black Start.
Access codes and credit card numbers Sometimes you may want to choose from several long distance carriers when you make a call. Rates may vary depending on the time and destination. To take advantage of low rates, you can store the access codes or long-distance carriers and credit card numbers as One-Touch and Speed-Dial numbers.
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Chapter 7 What does ‘Distinctive Ring’ do? The machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company’s Distinctive Ring service. The new phone number on your line can just receive faxes. Note You must pay for your telephone company’s Distinctive Ring service before you program...
Registering the Distinctive Ring pattern Very important! After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the calls yourself.
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Chapter 7 Viewing Caller ID List Caller ID memory stores information for up to thirty calls. When the thirty-first call comes in, information about the first call is erased. You can scroll through Caller ID information to review those calls made to your machine. Press Menu/Set, 2, 0, 3.
Remote Fax Options Note ■ You can only use one remote fax option at a time: Fax Forwarding—OR—Paging—OR— Fax Storage—OR—PC FAX Receive —OR—Off.) ■ If you change the remote fax option and received faxes are left in your machine’s memory, an LCD message will appear. (See Changing Remote Fax Options on page 8-4.) Fax Forwarding...
Chapter 8 Programming your pager number When Paging is selected, your machine dials the pager number you’ve programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax message in the memory.
PC Fax Receive If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory.
Chapter 8 Changing Remote Fax Options If received faxes are left in your machine’s memory when you change to another remote fax option, the LCD will ask you the following message: Erase All Fax? 1.Yes 2.No —OR— Print All Fax? 1.Yes 2.No ■...
Remote Retrieval You can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and remote commands to retrieve fax messages stored in the memory. Be sure to cut out the Remote Retrieval Access Card on the last page and keep it with you at all times.
Chapter 8 Remote commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by give two short beeps and you must enter a remote command. Remote commands Change the Fax Forwarding, Paging or Fax Storage settings...
Retrieving fax messages You can call your machine from any touch tone telephone or fax machine and have your fax messages sent to a fax machine. Dial your fax number. When your machine answers, immediately enter your Remote Access Code (3 digits followed by hear one long beep, you have messages.
Printing reports Fax reports Fax reports (Transmission Verification and Fax Journal) can be printed automatically and manually. Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
Additional reports Following reports are available: 1.Transmission Prints a Transmission Verification Report for your last transmission. 2.Help List Prints the Help List so you can see at-a-glance how to quickly program your machine. 3.Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order.
Polling Polling Operation Polling is the process of retrieving faxes from another fax machine. You can use your machine to 'poll' other machines, or you can have someone poll your machine. Everyone who is involved in Polling needs to set up their fax machines for Polling. When someone polls your machine to receive a fax, they pay for the call.
Polled Transmit Polled Transmit is when you set up your machine to wait with a document so another fax machine can call and retrieve it. Setup for Polled Transmit If it is not illuminated in blue, press (Fax). Load your document. Press Menu/Set, 2, 2, 6.
‘ Making copies How to copy You can use your machine as a copier, making up to 99 copies at a time. Entering Copy mode Before making copies, make sure that (Copy) is illuminated in blue. If it is not, press (Copy) to enter Copy mode.
Making multiple copies Press (Copy) to illuminate it in blue. Load your document. Use the dial pad to enter the number of copies you want (up to 99). Press Black Start or Color Start. Note To sort the copies, press Options and ▲ or ▼ to select Stack/Sort .
Chapter 11 Copy options When you want to quickly change the copy settings temporarily for the next copy, use the Copy Options keys. You can use different combinations. Note ■ These settings are temporary, and the machine returns to its default settings 60 seconds after copying, unless you have set the Mode Timer to 30 seconds or less.
Enlarging or reducing the image copied You can select the following enlargement or reduction ratios. Custom(25-400%) allows you to enter a ratio from 25% to 400%. Press 100% Enlarge/Reduce 104% EXE→ LTR 141% A5→ A4 200% Custom(25-400%) 78% LGL→ LTR 83% LGL→...
Chapter 11 Making N in 1 copies or a poster (page layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy two or four pages onto one page, allowing you to save paper. It is also possible to create a poster.
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When using the ADF, insert document face up in the direction shown below. 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) When using the scanner glass, place document face down in the direction shown below.
Chapter 11 Sorting copies using the ADF You can sort multiple copies. Pages will be stacked in the order (1 2 3), and so on. Press (Copy) to illuminate it in blue. Load your document. Use the dial pad to enter the number of copies you want (up to 99).
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Contrast You can adjust copy contrast to make copies with more or less contrast. Press (Copy) to illuminate it in blue. Load your document. Use the dial pad to enter the number of copies you want (up to 99). Press Options and ▲ or ▼ to select Contrast .
Chapter 11 Out of Memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Black Start or Color Start to copy the pages scanned so far, or to press Stop/Exit to cancel the operation.
Section IV Software and Network Features The User’s Guide on the CD-ROM includes the Software and Network User’s Guides for features available when connected to a computer (for example, Printing and Scanning). ■ Printing ® (For Windows , see Chapter 1 in the Software User’s Guide on the CD-ROM.) ■...
Section V Appendixes A. Important information B. Menu and Features C. Troubleshooting and routine maintenance D. Optional accessories E. Specifications F. Glossary SECTION V APPENDIXES...
Important information Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only. When programming emergency numbers or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.
WARNING ■ For protection against the risk of electrical shock, always disconnect all cables from the wall outlet before servicing, modifying or installing the equipment. ■ This equipment may not be used on coin service lines provided by the telephone company or connected to party lines.
Chapter A Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. For your safety To ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin AC power outlet that is effectively grounded through the normal household or office...
FDA regulations This laser product complies with FDA raguration performance standards, 21 CFR Subchapter J.HTJ. RICOH COMPANY,LTD 3-6 Naka-magome 1-Chome Ohta-ku, Tokyo 143-8555 Japan WARNING Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure.
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Chapter A Do not place anything on top of the power cord including this machine. Do not allow the power cord to be stepped on. If an extension cord is used with this product, make sure that the total ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating.
Choosing a location Place your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C) and the humidity is between 20% to 80% (without condensation).
Chapter A To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. IMPORTANT CAUTION There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet.
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CAUTION IMPORTANT ■ To prevent injuries, be careful not to put your fingers in the area shown in the illustrations. ■ Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a clean dry soft, lint-free cloth and dispose of it according to local regulations.
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Chapter A IMPORTANT CAUTION ■ This machine is heavy and weighs approximately 76.7 lb (34.8 kg). To prevent injuries, use at least two people to lift the machine. Be careful not to trap your fingers when you set the machine back down. ■...
Important information Trademarks Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries. PaperPort and OmniPage are registered trademarks of Nuance Communications Inc. Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.
Menu and Features On-screen programming Your machine is designed to be easy to use with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your machine.
Menu keys Access the menu Go to the next menu level Accept an option Scroll through the current menu level Go back to the previous menu level or forward to the next menu level Exit the menu Menu and Features You can access the menu mode by pressing Menu/Set.
Chapter B Menu Table Select & Set Main Menu Submenu 1. General 1. Mode Timer Setup 2. Paper Type 3. Small Paper 4. Volume Note The factory settings are shown in Bold. B - 3 Select & Set Menu Selections Options —...
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Select & Set Main Menu Submenu 1. General 5. Auto Setup Daylight (Continued) 6. Ecology 7. LCD Contrast 8. Security 9. Tray Use: Copy (This setting only appears when you have the optional tray #2.) 0. Tray Use: (This setting only appears when you have the optional tray #2.)
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Chapter B Select & Set Main Menu Submenu 2. Fax 1. Setup Receive (In Fax mode only) 2. Setup Send (In Fax mode only) Note The factory settings are shown in Bold. B - 5 Select & Set Menu Selections Options 1.
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Select & Set Main Menu Submenu 2. Fax 2. Setup Send (Continued) (In Fax mode only) (Continued) 3. Set Quick-Dial Note The factory settings are shown in Bold. Select & Set Menu Selections Options 4. Batch TX 5. Real Time TX Off Next Fax:On Next Fax:Off 6.
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Chapter B Select & Set Main Menu Submenu 2. Fax 4. Report Setting (Continued) 5. Remote Fax (Backup print for Fax Forward/PC Fax Receive) 6. Remaining Jobs Note The factory settings are shown in Bold. B - 7 Select & Set Menu Selections Options 1.
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Select & Set Main Menu Submenu 2. Fax 0. Miscellaneous 1. Compatibility High (Continued) 3. Copy 1. Quality 2. Brightness 3. Contrast 4. Color Adjust Note The factory settings are shown in Bold. Select & Set Menu Selections Options Normal Basic 2.
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Chapter B Select & Set Main Menu Submenu 4. Printer 1. Test Print 2. Reset Printer 3. Calibration 1. Transmission — 5. Print Reports 2. Help List 3. Quick-Dial 4. Fax Journal 5. User Settings 6. Network Config Note The factory settings are shown in Bold.
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Select & Set Main Menu Submenu 6. LAN 1. Setup TCP/IP Note The factory settings are shown in Bold. Select & Set Menu Selections Options 1. BOOT Method Auto Static RARP BOOTP DHCP 2. IP Address [000-255]. [000-255]. [000-255]. [000-255] 3.
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Chapter B Select & Set Main Menu Submenu 6. LAN 2. Setup Internet (Continued) 3. Setup Mail Note The factory settings are shown in Bold. B - 11 Select & Set Menu Selections Options (60 characters) 1. Mail Address 2. SMTP Server [000-255].
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Select & Set Main Menu Submenu 6. LAN 4. Setup Mail (Continued) 5. Setup Relay 6. Setup Misc. 7. Scan to E-mail 0. Factory Reset Note The factory settings are shown in Bold. Select & Set Menu Selections Options — 1.
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Chapter B Select & Set Main Menu Submenu 7. Machine 1. Serial No. Info. 2. Page Counter 3. Parts Life 4. Reset Menu 0. Initial 1. Receive Setup Mode 2. Date/Time 3. Station ID 4. Tone/Pulse 5. Dial Tone 0. Local Language Note The factory settings are shown in Bold.
Copy options key Use the Options key to quickly set the following copy settings temporarily for the next copy. After you choose each setting by pressing Menu/Set, the LCD shows Set temporarily . Press Black Start or Color Start when you have finished choosing settings. Press Options Menu Selections select...
Chapter B Entering Text When you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most number keys have three or four letters printed above the keys. The keys for 0, # and not have printed letters because they are used for special characters.
Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem and displays an error message.
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Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE Print data is left in the machine’s Data Remaining memory. Print data is left in the machine’s memory. The interface cable was unplugged while the computer was sending the data to the machine. The other person or other person’s fax Disconnected machine stopped the call.
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ERROR MESSAGES ERROR MESSAGE CAUSE The machine’s memory is full. Out of Memory Remove the jammed paper. See the Paper Jam A1 alphanumerical diagram to check on Paper Jam A2 the location. Paper Jam B Paper Jam C It is time to replace the 120K kit. Replace 120K Kit It is time to replace the OPC belt Replace OPC Belt...
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Chapter C ERROR MESSAGES ERROR MESSAGE CAUSE The machine has a mechanical Unable to Init. problem. (Initialize) Unable to Print Unable to Scan The waste toner pack is full. Waste Toner Full C - 4 ACTION Turn off the machine's power switch and then turn it on again.
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Checking if the machine has faxes in its memory Press Menu/Set, 9, 0, 1. If the LCD shows No Data , there are no faxes left in the machine’s memory. —OR— If the LCD shows Enter Fax No. there are faxes in the machine’s memory.
Chapter C Document jams If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit Take out any paper from the ADF that is not jammed. Open the ADF cover. Pull the jammed document out to the left.
Paper jams If paper jams inside the machine, the machine will stop. One of the following LCD messages will appear to tell you where to find the jammed paper. Paper Jam A1 Paper jam in the standard paper tray (TRAY1) Paper Jam A2 Paper jam in the optional lower tray (TRAY2) Paper Jam B...
Chapter C IMPORTANT ■ Do not touch the toner surface of the jammed paper. It might stain your hands or clothes. ■ Remove the jammed paper carefully to prevent spreading toner. ■ Take care not to stain your hands and clothes.
Paper Jam B Paper Jam B If paper is caught inside the machine, follow these steps: CAUTION These paper jams are near the fusing roller, which is extremely hot during operation. Remove the paper carefully. Open the back cover. If the paper jammed while exiting the paper tray, remove the jammed paper by holding it with both hands and pulling it slowly toward you.
Chapter C Paper Jam C Paper Jam C If paper has passed behind the back cover and there is a paper jam where the paper comes out, follow the steps below: Open the back cover and release the fusing unit pressure release levers. C - 10 Remove the jammed paper by pulling it out slowly.
If you are having difficulty with your machine If you think there is a problem with the way your faxes look, make a copy first. If the copy looks good, the problem is probably not your machine. Check the chart below and follow the troubleshooting tips.
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Chapter C DIFFICULTY SUGGESTIONS Sending Faxes Poor fax send quality Change your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner glass on page C-22.) Transmission Verification Report There is probably temporary noise or static on the line.
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(See Replacing a toner cartridge on page C-29 and Replacing the OPC belt cartridge (Photo Conductor Unit Type 140) on page C-33.) (See the Quick Setup Guide). (See Error messages on page C-1.) C210SF’ and right-click. Make sure that “Use Printer Offline” is unchecked. ® C - 13...
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Run the Repair Multi-Function Suite program on the CD-ROM. This program will repair and reinstall the software. Cannot perform ‘2 in 1’ or ‘4 in 1’ Check that the paper size setting in the application and in the printer driver are the printing. same.
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If this problem occurs when making copies or printing received faxes, turn off Toner Save mode in the machine’s menu settings. (See Toner Save on page 3-7.) Set Toner Save mode to off in the Advanced tab in the printer driver. (See Advanced tab in the Software User’s Guide on the CD-ROM.)
Chapter C Improving the print quality If you are having problems with print quality, please do a test print first (Menu/Set, 4, 1). If the problem appears on the printout, then match it to one of the examples below and follow the recommendation.
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Examples of poor print quality Recommendation ■ Colored streaks or bands down the page ■ ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ■ Colored lines across the page ■...
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Chapter C Examples of poor print quality Toner scatter or toner stain ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. The color of your printouts is not what you expected All one color Shade on the transparency ABCDEFGHIJKLMNOPQRSTUVWXYZ.
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ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ■ Poor fixing when printed on thick Set the machine to thick paper mode through the control panel or the printer driver. paper (See the Software User’s Guide on the CD-ROM.) Troubleshooting and routine maintenance Check that the toner cartridges are installed properly.
Chapter C Setting Dial Tone Detection Setting the dial tone to Detection will shorten the dial tone detect pause. Press Menu/Set, 0, 5. Initial Setup 5.Dial Tone Press ▲ or ▼ to select Detection or No Detection . Press Menu/Set. Press Stop/Exit.
Cleaning the outside of the machine IMPORTANT ■ Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine. ■ Do not use cleaning materials that contain ammonia. ■ Do not use isopropyl alcohol to remove dirt from the control panel.
Chapter C Cleaning the scanner glass Lift the document cover. Clean the scanner glass and white plastic above it with isopropyl alcohol on a soft lint-free cloth. Document Cover Scanner glass In the ADF unit, clean the white plastic bar and the scanner glass strip under it with isopropyl alcohol on a lint-free cloth.
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Turn off the machine’s power switch. Unplug the telephone line cord first, and then unplug the power cord from the AC power outlet. Open the back cover of the machine. Clean the registration roller and the paper pick-up roller with a dry soft, lint-free cloth to prevent paper jams.
Chapter C Clean the exit roller. This will help to prevent paper jams at the paper exit and dirt from appearing on your printouts. Close the back cover. Plug the machine’s power cord back into the AC power outlet first, and then plug in the telephone line cord.
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Place the OPC belt cartridge on a flat surface and cover the shiny green OPC belt with a piece of paper to prevent exposing it to light. IMPORTANT ■ Do not touch the OPC belt surface with your hands. ■ Do not expose the OPC belt cartridge to bright room light or sunlight (a light source of 74.3 footcandles or 800 lux)
Chapter C Replacing the consumable items You will need to replace the following consumable items regularly. When the time comes to replace consumable items, the following messages will appear on the LCD. The machine will stop printing when the following maintenance messages appear on the LCD. LCD messages Consumable item to replace...
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The following are maintenance messages that appear alternatively with the normal message on the upper row of the LCD when the machine is in the Ready mode. These messages advise you that you will need to replace each of the consumable items as soon as possible, since the consumable item’s end of life has been reached.
Chapter C Note ■ Discard the used consumable item according to local regulations, keeping it separate from domestic waste. If you have questions, call your local waste disposal office. Be sure to re-seal the consumable item tightly so that the material inside does not spill. ■...
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Toner empty message When the following message appears on the LCD and the machine stops printing, you need to replace the toner cartridge. Toner Empty Replacing a toner cartridge The toner cartridge can print approx. 10,000 pages for Black, 6,600 pages for Cyan, Magenta and Yellow.
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Chapter C How to replace a toner cartridge Open the front cover of the machine. Pull out the used toner cartridge. Take the new toner cartridge out of the box. IMPORTANT Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.
Put in the new toner cartridge by positioning it in the guide. Slide it gently into the machine. Do not try to push or lock the new toner cartridge in; it must rest loosely in the guide rails and will automatically be positioned properly when the front cover is closed.
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Chapter C Replacing the waste toner pack IMPORTANT Handle the waste toner pack carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. Open the front cover of the machine. Remove the waste toner pack from the holder at the lower right hand side of the machine.
OPC belt cartridge Replace OPC belt cartridge message When the OPC belt cartridge runs out, the following message appears on the LCD. When you see this message, you must replace the OPC belt cartridge: Replace OPC Belt IMPORTANT ■ Do not touch the green film of the OPC belt cartridge.
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Chapter C Remove the protective sheet from the new OPC belt cartridge. Do not touch the green part of the OPC belt cartridge. Put the new OPC belt cartridge into the machine guides with the flat side facing you. To lock the cartridge into the machine, push the belt cartridge lock levers that are on both sides of the OPC belt cartridge outwards.
Machine Information Checking the Serial Numbers You can view the machine’s serial number on the LCD. Press Menu/Set, 7, 1. Serial No. XXXXXXXXX Press Stop/Exit. Checking the Page Counters You can view the machine’s page counters for copies, printed pages, reports and lists, faxes or a summary total.
Optional accessories Optional accessories Lower tray unit (Paper Feed Unit Type 1000) See Lower tray unit (Paper Feed Unit Type 1000) on page D-1. SO-DIMM memory See Memory Unit Type C (64/128/256 on page D-3. Lower tray unit (Paper Feed Unit Type 1000) The lower tray unit (Tray 2) is an optional device that can hold up to 530 sheets of extra paper (20 lb (80 g/m...
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Remove the protective parts and then put the paper tray back in the lower tray unit. Check the two alignment pins on the lower tray unit. Use two people to lift the machine and place it on top of the lower tray unit.
Chapter D Putting paper in the lower tray unit After you have installed the lower paper tray, you can put paper in it the same way you put paper in the upper paper tray. Prohibit Do not put transparencies, labels or envelopes in the paper tray of the optional lower tray unit.
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Unscrew the screw holding the side cover, and then slide the side cover to remove it. Unscrew the screw holding the metal shield plate, and then remove the metal shield plate. Unpack the SO-DIMM and hold it by the edges. IMPORTANT SO-DIMM boards can be damaged by even a small amount of static electricity.
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Chapter D Put the side cover back on by sliding it into the guide rails, and then secure it with the screw. Reconnect the interface cable (machine cable) to your computer. Then, plug the machine's power cord back into the AC power outlet first, and then plug in the telephone line cord.
Chapter E Weight Noise Temperature Humidity Print media Paper Input Paper Output For transparencies and labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine to avoid the possibility of smudging. Based on the Recommended paper on page 2-1. The number of pages will vary depending on the paper being used. Some paper can not be stacked up to 250 sheets.
Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Gray Scale Polling Types Contrast Control Resolution One-Touch Dial Speed-Dial Broadcasting Automatic Redial Auto Answer Communication Source Memory Transmission Out of Paper Reception “Pages” refers to the “Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice.
Chapter E Copier Color/Black Document Size Copy Speed First Copy Multiple Copies Reduce/Enlarge Resolution Does not include the warm up time for the 1st printed page. Based on standard pattern. (Stack Copy) Copy speeds vary with the complexity of the document. E - 4 Color/Black ADF Width: 5.8 to 8.5 in.
Scanner Color/Black TWAIN Compliant WIA Compliant Color Depth Resolution Document Size Scanning Width Gray Scale Maximum 1200 x 1200 dpi scanning with Windows scanner utility) Color/Black ® Yes (Windows 98/98SE/Me/2000 Professional/XP/Windows NT Workstation Version 4.0) ® Yes (Windows 48 bit color processing (Input) 24 bit color processing (Output) Up to 9600 x 9600 dpi (interpolated) Scanner glass: Up to 1200 x 2400 dpi (optical)
Chapter E Printer Emulations Printer Driver Resolution Print Quality Print Speed First Print Based on standard pattern. Does not include the warm up time for the 1st printed page. Interfaces Interface Parallel LAN cable (Cables are not included.) E - 6 ®...
Computer requirements Minimum System Requirements and Supported PC Software Functions Supported PC Computer Platform & Software Operating System Version Functions 98, 98SE ® Windows Printing, ® Operating Workstation 4.0 Scanning System PC Fax 2000 Professional XP Home XP Professional Network Scanning not supported in Windows NT PC Fax send only for network users.
Chapter E Consumable items Toner Cartridge Life Waste Toner Pack Life Expectancy (Waste Toner Bottle Type 140) OPC Belt Life Expectancy (Photo Conductor Unit Type 140) When printing on letter or Letter/A4 size paper at 5% print coverage Definition of pages: actual output page number. Definition of images: If the image on a page contains only one color of either Cyan, Magenta, Yellow or Black =>1 image, two colors =>...
Network (LAN) Support for Protocols Note SMTP/POP3 E-mail Services are required for Internet Fax. Network Scanning is not available for Windows NT You can connect your machine to a network for the Internet FAX, Network Printing, Network Scanning and PC Fax Send. Also included is the BRAdmin Professional Network Management software.
Glossary ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically. Auto Reduction Reduces the size of incoming faxes. Automatic fax transmission Sending a fax without picking up the handset of an external phone. Automatic Redial A feature that enables your machine to redial the last fax number after five...
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Easy Receive Enables your machine to respond to CNG tones if you interrupt a fax call by answering it. ECM (Error Correction Mode) Detects errors during fax transmission and resends the pages of the fax that had an error. Extension phone A telephone on the fax number that is plugged into a separate wall jack.
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Chapter F One-Touch Keys on the machine’s control panel where you can store numbers for easy dialing. You can store a second number on each key if you press Shift and the One-Touch key together. Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper.
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Super Fine resolution 203 x 392 dpi. Best for very small print and line art. TAD (telephone answering device) You can connect an external device or answering machine to the EXT. jack of your machine. Telephone Answer Code (for Fax/Tel mode only) When the machine answers a voice call, it pseudo/double-rings.
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Help List ... 9-2 how to print ... 9-2 Network Configuration ... 9-2 Quick-Dial List ... 9-2 Transmission Verification ... 9-1 User Settings ... 9-2 Resolution copy ...E-4 fax (Standard, Fine, SuperFine, Photo) ...E-3 print ...E-6 scan ...E-5 setting for next fax ... 5-5 Ring Delay, setting ...
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EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.