Table of Contents
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11.5 Category 5 - Restriction (cont'd.)
11.5.1.2 - Dialing Table - Ext. COS . .5 - 32
11.6 Category 6 - Control . . . . . . . . . .5 - 33
11.6.1 - Voice Mail . . . . . . . . . . . . .5 - 33
11.6.1.1 - Prefix Code . . . . . . . . . . .5 - 34
11.6.1.2 - Suffix Code . . . . . . . . . . .5 - 34
11.6.1.3 - Disconnect Digits . . . . . . .5 - 35
11.6.2 - System Warm Start . . . . . . .5 - 35
11.6.3 - System Cold Start . . . . . . . .5 - 36
11.6.4 - System Type . . . . . . . . . . . .5 - 36
Chapter 6 Troubleshooting
1. Normal Operation
2. Upgrading the System Software . . . .6-1
3. Cold Starting the System (upgrading the
database) . . . . . . . . . . . . . . . . . . . .6-1
4. Troubleshooting
4.1 Extensions . . . . . . . . . . . . . . . . . .6-2
4.1.1 Accessing An Outside Line . . . . . .6-2
4.1.2 Answering ICM or Incoming Call .6-2
4.1.3 Busy Display Phone Does Not Ring 6-2
4.2 System . . . . . . . . . . . . . . . . . . . . .6-2
4.2.1 Heartbeat LED Is Not Lit . . . . . . . .6-2
4.2.2 DB Setup Failure . . . . . . . . . . . . .6-2
4.2.3 LED Is Lit Solid Red . . . . . . . . . . .6-2
Figures
1 - 1: Protegé ® 616 Key Service Unit . . . . . . . .1-2
2 - 1: Protegé ® 616 Key Service Unit Side View .2-3
3 - 1: Protegé ® 616 Key Service Unit . . . . . . . .3-3
3 - 2: Protegé ® 616 Common Control Board . . .3-4
3 - 3: EPROM removal . . . . . . . . . . . . . . . . . . .3-4
3 - 4: 3x8 Expansion Board Installation . . . . . . .3-5
3 - 5 : Cable to terminal block connection . . . . .3-6
3 - 6: Protegé station modular jack connections . .3-7
3 - 7: Attach handset cord. . . . . . . . . . . . . . . . .3-8
3 - 8: Attach keyset baseplate for desk mount . . .3-8
3 - 9: Position cradle tab for wall mount . . . . . . .3-9
3 - 10: Attach keyset baseplate for wall mount . .3-9
5-1: Database Password Screen . . . . . . . . . . . .5-2
5-2: Password entry screen for Database
Programming.
. . . . . . . . . . . . . . . . . . .5-7
5-3: Extension Screen . . . . . . . . . . . . . . . . . . . .5-8
iv
. . . . . . . . . . . . . .6-1
. . . . . . . . . . . . . . . .6-2
5-4: Show Extension Screen . . . . . . . . . . . . . . .5-8
5-5: Day Class of Service . . . . . . . . . . . . . . . . .5-8
5-6: Night Class of Service . . . . . . . . . . . . . . . .5-8
5-7: Line Assignment Screen . . . . . . . . . . . . . . .5-9
5-8: Individual Line Assignment Screen . . . . . . . .5-9
5-9: Receive Assignment Screen . . . . . . . . . . . .5-9
5-10: Individual Receive Assignment Screen . . . .5-9
5-11: Ring Assignment Screen . . . . . . . . . . . . .5-10
5-12: Individual Ring Assignment Screen . . . . .5-10
5-13: Ring Assignment Day Mode Screen . . . .5-10
5-14: Ring Assignment Night Mode Screen . . .5-10
5-15: Extension Group Screen . . . . . . . . . . . .5-10
5-16: Extension Location Screen . . . . . . . . . . .5-11
5-17: Extension Position Screen . . . . . . . . . . . .5-11
5-18: Function Key Allow Screen . . . . . . . . . . .5-11
5-19: System Speed Check Screen . . . . . . . . .5-12
5-20: ICM Mode Screen . . . . . . . . . . . . . . . .5-12
5-21: Trunkline Screen . . . . . . . . . . . . . . . . . .5-13
5-22: Show Line Screen . . . . . . . . . . . . . . . . .5-13
5-23:Voice Mail Group Answer Screen . . . . . .5-13
5-24: Dialing Screen . . . . . . . . . . . . . . . . . . .5-13
5-25: Call Abandon Screen . . . . . . . . . . . . . .5-14
5-26: Line Type Screen . . . . . . . . . . . . . . . . .5-14
5-27: Line Group Screen . . . . . . . . . . . . . . . .5-14
5-28: Private To Screen . . . . . . . . . . . . . . . . .5-15
5-29: ICLID Screen . . . . . . . . . . . . . . . . . . . .5-15
5-30: Call Handling Screen . . . . . . . . . . . . . .5-16
5-31: Intrusion Screen . . . . . . . . . . . . . . . . . .5-16
5-32: Intrusion Tone Screen . . . . . . . . . . . . . . .5-16
5-33: Exclusive Hold Screen . . . . . . . . . . . . . .5-17
5-34: Abandon Time Screen . . . . . . . . . . . . . .5-17
5-35: CO Flash Screen . . . . . . . . . . . . . . . . .5-17
5-36: Remind Time Screen . . . . . . . . . . . . . . .5-18
5-37: Pause Time Screen . . . . . . . . . . . . . . . .5-18
5-38: PBX Code Screen . . . . . . . . . . . . . . . . .5-18
5-39: PBX Auto Pause Screen . . . . . . . . . . . . .5-19
5-40: Tone Duration Screen . . . . . . . . . . . . . .5-19
5-41: Voice Mail Dialing Ratio Screen . . . . . . .5-19
5-42: Voice Mail Dialing Ratio Tone Time Screen . . . . .5-20
5-43: Voice Mail Dialing Ratio Int_Dgt Time Screen . .5-20
5-44: Recall Time Screen . . . . . . . . . . . . . . . .5-20
5-45: Alternate Ring Time Screen . . . . . . . . . .5-21
5-46: SLT Hookflash Screen . . . . . . . . . . . . . .5-21
5-47: SLT Hookflash Start Screen . . . . . . . . . . .5-21
5-48: SLT Hookflash End Screen . . . . . . . . . . .5-21
5-49: Operator Code Screen . . . . . . . . . . . . .5-22
5-50: Dial Wait Time Screen . . . . . . . . . . . . . .5-22
5-51: Resource Screen . . . . . . . . . . . . . . . . . .5-23
® 616 I
P
ROTEGÉ
NSTALLATION AND
M
M
, F
AINTENANCE
ANUAL
EBRUARY
2001
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