Sprint SP7084 Owner's Manual

4-line phone system
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Owner's Manual
Please read before using this equipment.

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Summary of Contents for Sprint SP7084

  • Page 1 Owner’s Manual Please read before using this equipment.
  • Page 2: Table Of Contents

    43-5708.fm Page 2 Monday, September 18, 2000 7:56 AM ˆ Contents Features ... 5 Read This Before Installation ... 6 A Quick Look at Your Phone ... 9 Installation ... 10 Planning Your System ... 10 System Communication ... 10 Square Configuration ...
  • Page 3 43-5708.fm Page 3 Monday, September 18, 2000 7:56 AM With Announcement ... 20 Using Auto Redial ... 20 Using Flash ... 20 Using Hold ... 20 Using Mute ... 21 Using the Intercom ... 21 Using Automatic Answer ... 22 Paging All Stations ...
  • Page 4 43-5708.fm Page 4 Monday, September 18, 2000 7:56 AM Skipping to the Next Message ... 34 Pausing Message Playback ... 34 Variable Speed Playback ... 35 Deleting Messages ... 35 Remote Operation ... 35 Programming a Remote Access Code ... 35 Using Remote Access ...
  • Page 5: Features

    43-5708.fm Page 5 Monday, September 18, 2000 7:56 AM ˆ Features Your Sprint 4-Line Phone System combines advanced telephone technology with a com- plete four-line telephone system. You can connect up to twelve stations, with each serving as an extension on which you can make and receive outside as well as internal calls.
  • Page 6: Read This Before Installation

    43-5708.fm Page 6 Monday, September 18, 2000 7:56 AM READ THIS BEFORE INSTALLATION We have designed your system to conform to federal regulations, and you can connect it to most telephone lines. However, each tele- phone (and each device, such as an answer- ing machine) that you connect to the telephone line draws power from the tele- phone line.
  • Page 7: Important Safety Instructions

    43-5708.fm Page 7 Monday, September 18, 2000 7:56 AM LIGHTNING Your telephone has built-in protection circuits to reduce the risk of damage from surges in telephone and power line current. These pro- tection circuits meet or exceed the FCC re- quirements.
  • Page 8 43-5708.fm Page 8 Monday, September 18, 2000 7:56 AM 16. To reduce the risk of electric shock, do not disassemble the telephone. Take it to a qualified serviceman when service or repair work is required. Opening or removing covers may expose you to dangerous voltages or other risks.
  • Page 9: A Quick Look At Your Phone

    43-5708.fm Page 9 Monday, September 18, 2000 7:56 AM ˆ A Quick Look at Your Phone SCREEN/DO NOT DISTURB — press to stop in- coming calls and pages. To resume taking calls and pages, press again. SCRATCH PAD — press once while the phone is on- or off-hook.
  • Page 10: Installation

    43-5708.fm Page 10 Monday, September 18, 2000 7:56 AM ˆ Installation Installing your phone is easy, but it is impor- tant that you follow the instructions in the se- quence that they appear in this manual for the telephone to work properly. PLANNING YOUR SYSTEM To take full advantage of many of the sys- tem’s features, you must have four telephone...
  • Page 11: Mounting The System

    43-5708.fm Page 11 Monday, September 18, 2000 7:56 AM which line is connected to which station, you can transfer calls on some lines to some sta- tions. The following chart shows a sample non- square configuration. In this configuration, lines 1 and 2 are common to all stations, and lines 3 and 4 are available to groups of sta- tions.
  • Page 12: On A Wall Or Wall Plate

    43-5708.fm Page 12 Monday, September 18, 2000 7:56 AM four wall mount ports and push up to lock in place. On a Wall or Wall Plate 1. Follow Steps 1–5 of “On a Desk.” 2. Turn the mounting bracket upside down, then insert the bracket into the bottom slots with the narrow end of the wedge pointing upward.
  • Page 13: Installing The Backup Batteries

    43-5708.fm Page 13 Monday, September 18, 2000 7:56 AM INSTALLING THE BACKUP BATTERIES Your system requires four AA batteries to provide backup power for a few hours if AC power fails. The backup batteries do not power all the system's features. For the best performance and longest life, we recom- mend RadioShack alkaline batteries.
  • Page 14: Connecting A Fax Or Pc Modem

    43-5708.fm Page 14 Monday, September 18, 2000 7:56 AM CONNECTING A FAX OR PC MODEM You can connect a fax or PC modem to the system's data port, which uses Line 2. When you use a fax or modem, the connection is protected and will not be interrupted by in- coming or transferred calls.
  • Page 15: Preparation

    43-5708.fm Page 15 Monday, September 18, 2000 7:56 AM ˆ Preparation On initial power-up (after all connections are completed) each station displays SETUP , prompting you to set the station ID, time and date. Important: In this manual, the word “select” means you must press the button below the desired option.
  • Page 16: Verifying System Configuration

    43-5708.fm Page 16 Monday, September 18, 2000 7:56 AM VERIFYING SYSTEM CONFIGURATION To verify that all stations are communicating, hold down until PAGING PAGE ALL station numbers for all connected stations appear. Be sure all the stations connected to Line 1 appear.
  • Page 17: Setting The Ringer Volume

    43-5708.fm Page 17 Monday, September 18, 2000 7:56 AM turned on or off, the line indicator flashes when a call is received. The phone is preset as ringer ON for all lines. To turn the ringer off for individual lines, fol- low these steps.
  • Page 18: Telephone Operation

    43-5708.fm Page 18 Monday, September 18, 2000 7:56 AM ˆ Telephone Operation Note: This owner's manual primarily explains the operation using the handset. You can also use a headset or the speakerphone. USING A HEADSET You can talk with hands-free convenience using an optional headset (not supplied) that has a modular type plug or -inch (2.5 mm)
  • Page 19: Conference Calling With Two Outside Lines

    43-5708.fm Page 19 Monday, September 18, 2000 7:56 AM Now any station in the system can pick up the line by pressing LINE When another station enters the conversa- tion, appears and the line in- CALL JOINED dicator for the conference call turns green on the added station.
  • Page 20: With Announcement

    43-5708.fm Page 20 Monday, September 18, 2000 7:56 AM 1. Press . TRANSFER lights. TRANSFER The call is automatically put on hold and EXT. ?? appears. 2. Enter the extension number (11–22) of the station you want to transfer the call CALL TRANSFER appears.
  • Page 21: Using Mute

    43-5708.fm Page 21 Monday, September 18, 2000 7:56 AM stations slowly flashes red. While a call is on hold, you can temporarily place the handset on the base or use another line without disconnecting the current call. While a call is on hold, Call Privacy is released, so any station in the system can release the hold.
  • Page 22: Using Automatic Answer

    43-5708.fm Page 22 Monday, September 18, 2000 7:56 AM swer the intercom. The outside line is auto- matically placed on hold. To return to the outside call, press the line button for that line. Using Automatic Answer With Automatic Answer on, you can start talking as soon as you receive an intercom call, without pressing any button.
  • Page 23: Memory Operation

    43-5708.fm Page 23 Monday, September 18, 2000 7:56 AM ˆ Memory Operation You can store up to 20 phone numbers and names in memory, then dial a stored number by specifying the memory location. Each stored number can be up to 16 digits, and each name can be up to 14 characters.
  • Page 24: Deleting Stored Numbers

    43-5708.fm Page 24 Monday, September 18, 2000 7:56 AM 3. Select NEXT 4. Select < to move the cursor left, and to remove characters. Then enter the character as described in Steps 6 and 7 under “Storing a Name and Num- ber in Memory”...
  • Page 25: Caller Id Operation

    43-5708.fm Page 25 Monday, September 18, 2000 7:56 AM ˆ Caller ID Operation If you subscribe to Call Waiting with Caller ID service from your phone company, the phone company sends information about the call, as well as the time and date, between the first and second rings of every call you receive.
  • Page 26: Reviewing Caller Id Records

    43-5708.fm Page 26 Monday, September 18, 2000 7:56 AM 1. Press PROGRAM 2. Select OTHER CALLER ID appears. 3. Select ENTER . The CWCID ing Caller ID) menu appears. 4. Select CHANGE to toggle between 5. Select NEXT . The SAVE menu appears.
  • Page 27: Storing A Caller Id Record In Memory

    43-5708.fm Page 27 Monday, September 18, 2000 7:56 AM or 11 digits (1 + area code + 7-digit number) if the number's area code is different from the one you stored. To add or delete the area code and/or use 1 before dialing, recall the record, then repeat- edly press until the required num-...
  • Page 28: Auto Attendant Operation

    43-5708.fm Page 28 Monday, September 18, 2000 7:56 AM ˆ Auto Attendant Operation Auto Attendant sets a station to answer calls and direct messages through the system without an operator. The recorded greetings help callers reach the desired station. If you assign an Auto Attendant station, when a call comes in, only the Auto Atten- dant station rings.
  • Page 29: Turning Off Auto Attendant

    43-5708.fm Page 29 Monday, September 18, 2000 7:56 AM Note: ALREADY ACTIVE Auto Attendant has already been estab- lished at another station. Turn the Auto Attendant off at that station. 5. Use the keypad to select the line(s) you want the Auto Attendant feature to answer.
  • Page 30: Tad Operation

    43-5708.fm Page 30 Monday, September 18, 2000 7:56 AM ˆ TAD Operation Each station has its own TAD (Telephone Answering Device) and can play up to six greetings. The total recording time is about 28 minutes, including the outgoing greet- ing(s).
  • Page 31: Setting The Greeting Mode

    43-5708.fm Page 31 Monday, September 18, 2000 7:56 AM 2. Select ANSW 3. Select NEXT twice until GREETING SETUP appears. 4. Select ENTER RECORD GRT 5. Select NEXT three times until GREETING appears. 6. Select ENTER PLAY GREETING 1 appears. 7.
  • Page 32: Selecting The Number Of Rings

    43-5708.fm Page 32 Monday, September 18, 2000 7:56 AM SELECTING THE NUMBER OF RINGS You can select how long the TAD waits to answer a call. If you plan to check your mes- sages by long distance, you can choose the toll-saver setting.
  • Page 33: Recording Incoming Messages

    43-5708.fm Page 33 Monday, September 18, 2000 7:56 AM 5. Select NEXT four times until TIMER OFF appears. 6. Select CHANGE 7. Select 8. Select 9. Use the keypad to enter the time (4 dig- its, 0104 for example) you want to the greeting timer to start.
  • Page 34: Recording Aconversation

    43-5708.fm Page 34 Monday, September 18, 2000 7:56 AM RECORDING A CONVERSATION You can record both sides of your telephone conversation using the handset or headset. Important: Every state has different regula- tions governing the recording of conversa- tions over the telephone. Be sure to check your local, state, and federal laws before us- ing this product to record any telephone con- versation in order to determine that your use...
  • Page 35: Variable Speed Playback

    43-5708.fm Page 35 Monday, September 18, 2000 7:56 AM press while the message is ON/OFF/STOP playing. The system stops playback and sets itself to answer the next call. Note: If you press ON/OFF/STOP playback is already stopped, the system turns off the answering function. Variable Speed Playback Variable Speed Playback allows you to play your messages 25% faster or 25% slower.
  • Page 36: Troubleshooting

    43-5708.fm Page 36 Monday, September 18, 2000 7:56 AM ˆ Troubleshooting Problem Cannot program the existing ID after discon- necting and re-connecting the phone. Cannot access the program mode. Does not receive PAGE ALL. Cannot join in a conference call. Intercom does not work.
  • Page 37 43-5708.fm Page 37 Monday, September 18, 2000 7:56 AM Problem A caller's message was not saved. Cannot select the greeting. The telephone answering system is dis- abled. Cannot turn voice mail off. The greeting callers hear is not Greeting 1. Callers cannot access a station's voice mail.
  • Page 38: Performing A System Update

    43-5708.fm Page 38 Monday, September 18, 2000 7:56 AM PERFORMING A SYSTEM UPDATE The system update renews the status of all the stations in the system. The system auto- matically updates itself when you discon- nected Line 1, reconnected it or when AC power has failed and then been restored.
  • Page 39: Care

    43-5708.fm Page 39 Monday, September 18, 2000 7:56 AM CARE Keep the phone dry; if it gets wet, wipe it dry immediately. Use and store the phone only in normal temperature environments. Handle the phone carefully; do not drop it. Keep the phone away from dust and dirt, and wipe it with a damp cloth occasionally to keep it looking new.
  • Page 40 43-5708.fm Page 40 Monday, September 18, 2000 7:56 AM Limited One-Year Warranty This product is warranted by RadioShack against manufacturing defects in material and workman- ship under normal use for one (1) year from the date of purchase from RadioShack company-owned stores and authorized RadioShack franchisees and dealers.

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