Appendix E - Dometic Warranty - Dometic DM2652 Operating Instructions Manual

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APPENDIX E - DOMETIC WARRANTY

LIMITED TWO-YEAR WARRANTY (DOMETIC REFRIGERATORS)

THE SELLER NAMED BELOW MAKES THE FOLLOWING WARRANTY WITH RESPECT TO THE DOMETIC PRODUCT:

This Warranty is made only to the first purchaser (hereinafter referred to as the "Original Purchaser"), who acquires the Dometic Product for his or her own use

and when the Dometic Product is installed and operated within the continental United States and Canada.

WARRANTY PERIOD: This Warranty will be in effect for two (2) years from the date of purchase by the Original Purchaser. The Original Purchaser should

retain a copy of the dated bill of sale as evidence of the date of purchase.

WARRANTY: This Warranty covers labor, specified parts, and freight. The Dometic Product shall be free from defects in material and workmanship at the

time of sale and under normal use. All Dometic Products (except those specifically built for commercial use) are warranted only when installed per the Seller's

installation instructions on vehicles built to R.V.I.A. A119-2 and C.R.V.A. Z-240 Standards. This Warranty does NOT cover conditions unrelated to the material

and workmanship of the Dometic Product. Such unrelated conditions include, but are not limited to: (a) damage not reported within 10 days of ownership; (b)

faulty installation or installation that does not comply with the Seller's instructions or R.V.I.A. and C.R.V.A. standards, and any damage resulting from such; (c)

damage or failure caused by installation of accessories not manufactured and marketed by the Seller or any non-Dometic parts that are installed as replacement

parts; (d) the need for normal maintenance and any damage resulting from the failure to provide such maintenance; (e) failure to follow Seller's instructions for

use of this Dometic Product; (f) flame outage due to blow out or high altitude; (g) reduced performance due to high altitude; (h) radio frequency interference

(RFI) or electromagnetic interference (EMI); (i) 12 VDC system chassis ground decay and corrosion; (j) puncture of foam cabinet or vacuum insulated panels

after acknowledged receipt; (k) animal or insect infiltration which damages unit or inhibits performance; (l) any accident to, or misuse of, any part of the

Dometic Product and any alteration by anyone other than the Seller or its authorized representative; and (m) normal wear.

WARRANTY COVERS DOMETIC COMPONENT PARTS: Major components (cooling unit, LP gas valve, burner, burner housing, electronic display,

electronic module, evaporator fins, foam integrity, frame, thermistor, spark probe, ignition wire, ice maker compressor, second absorption loop, display

escutcheon, lower toe plate, humidity switch, frame heater mullion, ice maker mullion) are covered for labor, parts and freight for two (2) years from date

of purchase. All other components that fail must be reported within the first 90 days of ownership in order to receive warranty coverage for labor, parts and

freight.

The Original Purchaser must provide preventative maintenance on a yearly basis, beginning at the first anniversary of the date of purchase. The Original

Purchaser must keep a record of the preventative maintenance to keep the warranty in effect. Failure of the Original Purchaser in providing this annual

maintenance may void the warranty. The preventative maintenance must be performed at a Dometic Authorized Service Center/Dealer. The required

preventative maintenance is an inspection, cleaning and full diagnostics performed on the entire electronic system, burner assembly, wiring and cooling unit. A

copy of the receipt covering the maintenance checks must accompany the warranty claim during the second year of ownership. The cost of this preventative

maintenance is the Original Purchaser's responsibility and the preventative maintenance should take about one hour.

WARRANTY REMEDY: In order to obtain the benefits of this Warranty, the Original Purchaser has the following two options during the WARRANTY

PERIOD:

Preferred option: Deliver the Dometic Product for inspection to the nearest Authorized Dometic Service Center during the Warranty Period. To obtain the

location of the nearest Authorized Dometic Service Center, refer to https://www.dometic.com/en-us/us/find-a-dealer. The Authorized Dometic Service

Center will work with the Seller to obtain Warranty coverage if a Seller defect is identified. CONFIRM THE SERVICE CENTER IS AN AUTHORIZED

DOMETIC SERVICE CENTER. DO NOT PAY THE SERVICE CENTER FOR WARRANTY REPAIRS.

Second option: If it is not feasible under the circumstances to deliver the Dometic Product to an Authorized Dometic Service Center, please call 1-800-

544-4881 for additional Warranty assistance. Seller prefers option a. first and only option b. if option a. is determined not to be feasible under the

circumstances.

Any item returned in the manner described in paragraph 6 will be examined by the Authorized Dometic Service Center. If it is found that the returned item was

defective in material and workmanship at the time of sale, the Authorized Dometic Service Center will contact the Seller for Warranty coverage. The Seller

shall, at Dometic's sole option, repair or replace the Dometic Product, or refund Original Purchaser's purchase price. If the Seller determines that repairs to the

Dometic Product are to be made, then only authorized Dometic parts will be used.

The Seller does not authorize any person or company to create any Warranty obligations or liability on its behalf. This Warranty is not extended by the length of

time which you are deprived of the use of the Dometic Product.

IN NO EVENT SHALL SELLER BE LIABLE FOR EITHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. THIS INCLUDES ANY DAMAGE TO

ANOTHER PRODUCT OR PRODUCTS RESULTING FROM SUCH A DEFECT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF

INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10.

ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR ANY PURPOSE, IS LIMITED

TO THE DURATION OF THIS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY

LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

11.

THIS WARRANTY GIVES SPECIFIC LEGAL RIGHTS, YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

No action to enforce this Warranty shall be commenced later than ninety (90) days after the expiration of the Warranty Period. Claims must be submitted in

writing to the Dometic Warranty Department.

12.

The Seller reserves the right to change the design of any Dometic product without notice and with no obligation to make corresponding changes in Dometic

products previously manufactured.

P R O T E C T I O N

F O R

W e a p p r e c i a t e t h a t y o u h a v e c h o s e n t o p u r c h a s e a

Dometic product for your recreational vehicle and we want to help

you protect this wise investment. We at Dometic, back our prod-

ucts with one of the most comprehensive warranties in the industry.

Re g i s te r yo u r p ro d u c t o n l i n e a t : w w w.e D o m e t i c .c o m .

Y O U R

N E W

I N V E S T M E N T

Dometic Corporation