Intermec PB20 Quick Start Manual page 16

3 Turn the print head knob to ensure that paper is not
jammed.
4 Check cable connections. Make sure the modular connector
is inserted and clipped in.
5 Check to see if your cable has been damaged by excessive
pulling. A cable may also be damaged if it is bent at sharp
angles.
6 Use only the recommended battery pack for the printer.
7 Printer will not print on wrong side of paper. Re-load if nec-
essary.
Print Roller Appears Dirty
Extended use in dirty environments and linered label printing
can cause the print head to become dirty or sticky. We offer two
cleaning options, a roller cleaning kit or individual cleaning
cards. These are available through our Supply Sales department
(1-800-255-6292).
Print is too Light
If you are not getting satisfactory darkness, connect your printer
to the personal computer containing your Configuration Pro-
gram and click on the Paper Options button. Adjust the Dark-
ness setting to a higher percentage until the print is dark and
crisp. Refer to the Intermec Portable Printers Technical Reference
Manual (p/n: 978-018-001) Section 4 for more details.
Charging Problems
Using an AC Adapter
If the printer does not respond when it is connected to an AC
adapter, there could be a problem with the adapter or with the
wall outlet.
Note: If the battery is depleted, it may take 5-10
minutes of charging before the printer can print a
self-test.
Using a Cigarette Lighter Adapter
If the printer does not respond when it is connected to a ciga-
rette lighter adapter, it is possible that the fuse may be blown.
To check, remove the cigarette lighter adapter from all power
supplies and unscrew the cover over the pin. Pull out the fuse. If
the elements in the fuse appear broken, replace the fuse.
16 PB20 Printer Quick Start Guide