Xerox VersaLink C9000 User Manual page 218

Troubleshooting
Symptom
• Page margins are
inconsistent.
• The image is not centered on
the page or the margins are
not consistent.
Faded printouts with multiple
colors.
218 Xerox ® VersaLink
User Guide
Probable Causes
A paper registration adjustment is
needed.
The toner cartridges are not Xerox
toner cartridges.
The paper is outside the
recommended specification range.
The paper type in the paper tray is
heavier than the paper type
selection on the control panel or in
the print driver.
The bias transfer voltage is not
properly adjusted for the paper
type.
The settings in the application or
print driver are incorrect.
The paper is damp.
The high-voltage supply is
defective.
® C8000/C9000 Color Printer
Solutions
To adjust the image position on the
page, use the paper registration
procedure. For details, refer to
Adjusting Paper Registration.
Verify that the toner cartridges
®
meet specifications. Replace the
cartridges if necessary.
Replace the paper with a
recommended size and type, then
confirm that the device control
panel and print driver settings are
correct. For details, refer to
Supported Paper.
Ensure that paper loaded in the
paper tray matches your control
panel and print driver settings.
Verify that the paper types set in
the device control panel and the
print driver match the paper loaded
in the tray.
Print the Demonstration Print from
the Information Pages menu. For
details, refer to Printing
Information Pages. If the
Demonstration Print looks correct,
the printer is printing properly.
Verify that the application and the
print driver selections are correct
for your print job.
Replace the paper.
For assistance, go to the Xerox
Support website at www.xerox.
com/support/VLC8000support
www.xerox.com/support/
VLC9000support.
®
or