The Scanner Does Not Turn On; Feeding Trouble - Canon imageFORMULA CR-L1 User Manual

The Scanner Does Not Turn ON

Check the following conditions, and take the appropriate action.
The power indicator is not lit.
Slide the Power Switch to the right. (See "Turning ON the Power," on p. 7.)
The power cord is not connected into a power outlet.
Connect the power cord into a power outlet. (See "Connecting the Power
Cord," on p. 6.)

Feeding Trouble

If the document is not fed properly or the detection functions do not work
properly, remedy the problem by checking the following conditions.
Condition A paper jam has occurred.
Cause and • Check to make sure that the size and thickness of the
Remedy document are within the supported range of the scanner, and
if the quality of the paper is appropriate.
For cautions on handling documents, see "Documents," on
p. 22.
• Documents with rough surfaces may cause a paper feed error
to occur.
• Dirty or worn rollers inside the scanner may cause a paper
jam.
Clean the rollers if they are dirty. (See "Cleaning the Scanning
Glass and Rollers," on p. 32.) Worn rollers must be replaced.
Contact your local authorized Canon dealer or service
representative to have the scanner serviced.
• The Separation Roller gap is too wide. Adjust the Separation
Roller gap. (See "Adjusting the Separation Roller Gap," on
p. 40.)
Condition A double feed error often occurs.
Cause and A double feed error may occur when documents with different
Remedy thicknesses are mixed.
If the above-mentioned method is not effective or you are using
the CR-L1 scanner, adjust the Separation Roller gap. (See
"Adjusting the Separation Roller Gap," on p. 40.)
Condition MICR characters are not recognized correctly.
Cause and • The scanner cannot correctly read MICR characters if the
Remedy magnetic heads are dirty. Clean the MICR magnetic heads.
(See "Cleaning the Magnetic Heads," on p. 34.)
• If MICR characters cannot be recognized correctly after
cleaning the heads, the MICR heads may be worn. Contact
your local authorized Canon dealer or service representative
to have the scanner serviced.
• The MICR text is on the back of the document. Load the side with
the MICR characters face up in the document tray.
Other • Some of the MICR characters are scratched or missing.
Causes Splattered MICR ink or toner may also be the problem.
Condition The imprinter is not printing correctly (missing imprint
dots).
Cause and Ink is clogged in the ink jet nozzle. Clean the ink jet nozzle.
Remedy Cleaning the ink jet nozzle is recommended before using the
CR-L1. (See "Cleaning the Ink Jet Nozzles," on p. 34.)
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