Samsung SilverCare SilverCare Washer Owner's Manual page 21

fills with the wrong
temperature water.
won't tumble.
door locked shut or
will not open.
does not drain and/or
spin.
load is too wet at the
end of the cycle.
leaks water.
has excessive suds.
 Exposure to silver may result in skin irritation and/or allergic reaction in some people. If skin irritation
or dermal allergies develop, discontinue the use of the washing machine using the silver ion cycle,
wearing clothing washed using the silver ion cycle, and seek medical attention.
Troubleshooting
• Turn both faucets on fully.
• Make sure temperature selection is correct.
• Make sure hoses are connected to correct faucets. Flush water lines.
• Check the water heater. It should be set to deliver a minimum 120°
F (49° C) hot water at the tap. Also check water heater capacity and
recovery rate.
• Disconnect hoses and clean screens. Hose filter screens may be
plugged.
• As your Washer is filling, the water temperature may change as
the automatic temperature control feature checks incoming water
temperature. This is normal.
•
While your Washer is filling, you may notice just hot and/or just
cold water going through the dispenser when cold or warm wash
temperatures are selected. This is a normal function of the automatic
temperature control feature as your Washer determines the
temperature of the water.
•
Check fuse or reset circuit breaker.
• Close the door and press the Cycle Selector dial. For your safety, your
Washer will not tumble or spin unless the door is closed.
• Press the Cycle Selector dial to stop your Washer.
•
Your Washer door will remain locked during the heating portion of the
Sanitize Cycle
• It may take a few moments for the door lock mechanism to disengage.
• Check fuse or reset circuit breaker.
•
Straighten drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
• Close the door and press the Cycle Selector dial. For your safety, your
Washer will not tumble or spin unless the door is closed.
•
Use the High or Extra High spin speed.
• Use high efficiency detergent to reduce over–sudsing.
• Load is too small. Very small loads (one or two items) may become
unbalanced and not spin out completely.
•
Make sure door is firmly closed.
• Make sure hose connections are tight.
• Make sure end of drain hose is correctly inserted and secured to drain
facility.
•
Avoid overloading.
• Use high efficiency detergent to prevent over–sudsing.
• Use high efficiency detergent to prevent over-sudsing.
• Reduce detergent amount for soft water, small or lightly soiled loads.
•
Non-HE detergent is NOT recommended.
SAMSUNG Clothes Washer Owner's Instructions E-2