Outside Calls; Making An Outside Call; Answering An Outside Call; Universal Answer - Samsung iDCS 500 User Manual

OUTSIDE CALLS

MAKING AN OUTSIDE CALL

• Lift the handset and receive internal dial tone.
• Dial a C.O. line or line group access code.
• Receive outside dial tone and then dial the telephone number.
• Finish the call by replacing the handset.
If your system is programmed to require an authorization code before making
a call:
• Dial ✱ and a valid code. You will hear confirmation tone, followed by
dial tone.
• Select a C.O. line.
If your system is programmed to require an account code before making a
call:
• Dial 47 and a valid code.
• Hookflash and receive transfer tone. Select a C.O. line.
For more information see your system administrator.

ANSWERING AN OUTSIDE CALL

• Lift the handset. You are automatically connected to the ringing call.
• Finish the call by replacing the handset.

UNIVERSAL ANSWER

Outside lines may be programmed to ring a general alerting device. To an-
swer calls ringing this device, dial 67. This device can operate in any system
ring mode.
SENDING A FLASH
While you are on an outside call, hookflash, receive transfer tone and dial 49
to send a flash to the telephone company. This may be required for some
custom calling features or CENTREX lines.
Note: Flash is not available on an ISDN circuit.
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RECALL DIAL TONE
Hookflash and then dial 18 to disconnect your outside call and receive tele-
phone company dial tone for a new call.
BUSY LINE QUEUING WITH
CALLBACK
If you receive a busy signal when you select an outside line:
• While on that call, hookflash, receive transfer tone and dial 44.
• When the line becomes free, the system will call you back.
• Lift the handset, receive dial tone and dial the telephone number or
the speed dial number again.
NOTE: A callback will be canceled if it is not answered within 30 seconds.
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