Troubleshooting - Belkin F5D7230-4 User Manual

5

Troubleshooting

I cannot access the Web-based Configuration Utility from the
Ethernet computer used to configure the router.
•
•
•
•
•
•
I can browse the router's Web-based Configuration Utility but
cannot access the Internet.
•
•
•
Check that the LAN LED is on. If the LED is not on, check
the cable for the LAN connection is firmly connected.
Check whether the computer resides on the same subnet
with the router's LAN IP address.
If the computer act as a DHCP client, check whether the
computer has been assigned an IP address from the
DHCP server. If not, you will need to renew the IP
address.
Use the ping command to ping the router's LAN IP
address to verify the connection.
Make sure your browser is not configured to use a proxy
server.
Check that the IP address you entered is correct. If the
router's LAN IP address has been changed, you should
enter the reassigned IP address instead.
Check the WAN LED is ON. If not, check the physical
connection between the router and the DSL/Cable modem
is firmly connected. Also ensure the DSL/Cable modem is
working properly.
If WAN LED is ON, open the System Overview page of
the Web configuration utility and check the status group to
see if the router's WAN port has successfully obtained an
IP address.
Make sure you are use the correction method (DHCP
client, PPPoE client or Manual Config) as required by the
ISP. Also ensure you have entered correct settings
provided by the ISP.
47