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To recover the original hard drive image using f11:
1.
If possible, back up all personal files.
2.
If possible, check for the presence of the Recovery Image partition: From the Start screen, type pc,
and then select This PC.
NOTE:
programs using the Windows operating system media and the Driver Recovery media (both
purchased separately). For additional information, see
(purchased separately) on page
3.
If the Recovery Image partition is listed, restart the computer, and then press
the ESC key for Startup Menu" message is displayed at the bottom of the screen.
4.
Press
5.
Follow the on-screen instructions.
Using Windows operating system media (purchased separately)
To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbers
booklet included with the computer. You can also find contact information from the HP website. Go to
http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
CAUTION:
reformats the hard drive. All files that you have created and any software that you have installed on the
computer are permanently removed. When reformatting is complete, the recovery process helps you
restore the operating system, as well as drivers, software, and utilities.
To initiate recovery using a Windows operating system DVD:
NOTE:
This process takes several minutes.
1.
If possible, back up all personal files.
2.
Insert the Windows operating system DVD into the optical drive, and then restart the computer.
3.
When prompted, press any keyboard key.
4.
Follow the on-screen instructions.
After the repair is completed:
1.
Eject the Windows operating system media and then insert the Driver Recovery media.
2.
Install the Hardware Enabling Drivers first, and then install Recommended Applications.
Using Windows Refresh or Windows Reset
When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.
The Windows Reset option allows you to perform detailed reformatting of your computer, or remove
personal information before you give away or recycle your computer. For more information on these
68
Chapter 11 Backup and recovery
If the Recovery Image partition is not listed, you must recover your operating system and
f11
while the "Press <F11> for recovery" message is displayed on the screen.
Using a Windows operating system media completely erases hard drive contents and
Using Windows operating system media
68.
esc
while the "Press
ENWW
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