HP EliteBook Folio 1040-G1 User Manual
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HP EliteBook Folio 1040-G1 User Manual

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Summary of Contents for HP EliteBook Folio 1040-G1

  • Page 1 User Guide...
  • Page 2 Company under license. Intel and Centrino be bound by the terms of the HP End User Not all features are available in all editions are trademarks of Intel Corporation in the License Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice ENWW...

  • Page 5: Table Of Contents

    Configuring a wireless router ..............16 Protecting your WLAN ................16 Connecting to a WLAN ................17 Using HP Mobile Broadband (select models only) ............18 Inserting and removing a SIM (select models only) ........18 Using GPS (select models only) ................. 19 Using Bluetooth wireless devices (select models only) ...........
  • Page 6 4 Navigating using the keyboard, touch gestures and pointing devices ......21 Using pointing devices ......................21 Setting pointing device preferences ................21 Using the TouchPad ....................21 Turning the TouchPad off and on ..............22 Using TouchPad Gestures ................22 Tapping ...................
  • Page 7 Setting power options ......................38 Using power-saving states ..................38 Initiating and exiting Sleep ................ 38 Enabling and exiting user-initiated Hibernation ..........39 Using the power meter and power settings ..........39 Setting password protection on wakeup ............39 Using battery power ....................40 Factory-sealed battery ................
  • Page 8 Using Windows operating system media (purchased separately) ........68 Using Windows Refresh or Windows Reset ..............68 Using HP Software Setup ..................69 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ....70 Using Computer Setup ......................70 viii...
  • Page 9 Setting a MultiBoot Express prompt ............. 75 Entering MultiBoot Express preferences ............76 Using HP PC Hardware Diagnostics (UEFI) (select models only) ............ 76 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ....... 76 13 Support ........................78 Contacting support ......................... 78 Labels ...........................
  • Page 10 Appendix C Electrostatic discharge ..................88 Index ..........................89 ENWW...

  • Page 11: Welcome

    Welcome After you set up and register the computer, it is important to take the following steps: ● Take a minute to browse the printed Windows Basics guide to explore the new Windows® features. TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the Windows button on your keyboard.

  • Page 12: Finding Information

    Help to identify computer components Windows Basics guide Overview of using Windows® ● HP Support Assistant Operating system information To access HP Support Assistant on the Start screen, ● Software, driver, and BIOS updates select the HP Support Assistant app. ● Troubleshooting tools To obtain the latest information in this guide, contact ●...
  • Page 13 Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.

  • Page 14: Getting To Know Your Computer

    Getting to know your computer TouchPad Component Description TouchPad zone Moves the pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 Getting to know your computer ENWW...

  • Page 15: Lights

    Lights Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off. Caps lock light On: Caps lock is on. ● TouchPad light Amber: The TouchPad is off. ●...

  • Page 16: Buttons And Fingerprint Reader (Select Models Only)

    Buttons and fingerprint reader (select models only) Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
  • Page 17 Component Description Wireless button Turns the wireless feature on or off but does not establish a wireless connection. Volume mute button Mutes and restores speaker sound. Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon. ENWW...

  • Page 18: Keys

    Keys Component Description Displays system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with a function key, the num lk key, the key, or the key. Windows button Returns you to the Start screen from an open app or the Windows desktop.

  • Page 19: Right

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access the user guides, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.
  • Page 20 Component Description AC adapter/Battery light ● White: The computer is connected to external power and the battery is charged from 90 to 99 percent. ● Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent. ●...

  • Page 21: Left

    Left Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

  • Page 22: Display

    To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides, select the HP Support Assistant app on the Start screen, select My computer, and then select User guides.

  • Page 23: Bottom

    Bottom Component Description Docking device receptors (2) Connects an optional docking device. Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 24: Connecting To A Network

    10 meters (approximately 33 feet) of each other. For more information about wireless technology, see the information and website links provided in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

  • Page 25: Using The Wireless Button

    From the Start screen, type control panel, and then select Control Panel. Select Network and Internet, and then select Network and Sharing Center. For more information, access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

  • Page 26: Setting Up A Wlan

    set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place.

  • Page 27: Connecting To A Wlan

    Use wireless encryption. Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

  • Page 28: Using Hp Mobile Broadband (Select Models Only)

    (PIN), as well as network information. Some computers include a SIM that is preinstalled in the SIM slot. If the SIM is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.

  • Page 29: Using Gps (Select Models Only)

    Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellites deliver location, speed, and direction information to GPS-equipped systems. For more information, see the HP GPS and Location software Help. Using Bluetooth wireless devices (select models only)

  • Page 30: Connecting To A Wired Network (Via Optional Docking Device)

    Connecting to a wired network (via optional docking device) A local area network (LAN) is a wired connection. A LAN connection uses a RJ-45 network cable (sold separately) and an optional docking device. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack.

  • Page 31: Navigating Using The Keyboard, Touch Gestures And Pointing Devices

    Navigating using the keyboard, touch gestures and pointing devices Your computer allows navigation using touch gestures (select models only) in addition to the keyboard and mouse. Touch gestures can be used on your computer TouchPad. Review the Windows Basics guide included with your computer. The guide provides information on common tasks using the TouchPad, touch screen, or the keyboard.

  • Page 32: Turning The Touchpad Off And On

    Turning the TouchPad off and on To turn the TouchPad off and on, press fn+f2. Using TouchPad Gestures Your TouchPad allows you to navigate the pointing device on the screen by using your fingers to control the pointer action. The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time.

  • Page 33: Tapping

    Tapping To make an on-screen selection, use the Tap function on the TouchPad. ● Tap one finger on the TouchPad zone to make a selection. Double-tap an item to open it. Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ●...

  • Page 34: Pinching/Zooming

    Pinching/zooming Pinching and zooming allow you to zoom out or in on images or text. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together.

  • Page 35: 2-Finger Click (Select Models Only)

    2-Finger click (select models only) 2-Finger click allows you to make menu selections for an object on the screen. ● Place two fingers on the TouchPad zone and press to open the options menu for the selected object. Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents.

  • Page 36: Edge Swipes (Select Models Only)

    Edge swipes (select models only) Edge swipes allow you to access toolbars on your computer for tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe accesses the charms, which let you Search, Share, start apps, access Devices, or change Settings.

  • Page 37: Left-Edge Swipe

    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. Swipe your finger gently from the left edge of the TouchPad to switch between recently opened apps. ● Swipe from the left edge of the TouchPad to switch between apps. Using the keyboard The keyboard and mouse allow you to type select items, scroll and to perform the same functions as using touch gestures.

  • Page 38: Using Windows Shortcut Keys

    For additional information on Windows shortcut keys go to HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

  • Page 39: Using Keypads

    Hot key Description combination fn+f2 Turns the TouchPad on and off. fn+f3 Initiates Sleep, which saves your information in system memory. The display and other system components turn off and power is conserved. To exit Sleep, briefly press the power button. CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.

  • Page 40: Using The Embedded Numeric Keypad

    Using the embedded numeric keypad Component Description Turns the embedded numeric keypad on and off when pressed in combination with the num lk key. NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer.

  • Page 41: Switching Key Functions On The Embedded Numeric Keypad

    Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions: ● To use the navigational function of a keypad key while the keypad is off, press and hold the while pressing the keypad key.

  • Page 42: Multimedia

    Multimedia buttons or keys Audio On your HP computer, you can play music CDs, download and listen to music, stream audio content from the web (including radio), record audio, or mix audio and video to create multimedia. To enhance your listening enjoyment, attach external audio devices such as speakers or headphones.

  • Page 43: Connecting Headphones/Microphone

    NOTE: Volume can also be controlled through the operating system and some programs. NOTE: Refer to the Getting to know your computer on page 4 section for information on what type of volume controls your computer has. Connecting headphones/microphone You can connect wired headphones and microphone to the Audio-out (headphone) jack/Audio-in (microphone) jack on your computer.

  • Page 44: Webcam (Select Models Only)

    Taking still photos Video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network.

  • Page 45: Displayport

    To connect a VGA display device, connect the device cable to the external monitor port on the ▲ optional docking device. DisplayPort The DisplayPort connects the computer to an optional video or audio device, such as a high-definition television, or to any compatible digital or audio component. The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity.

  • Page 46: Intel Wireless Display (Select Models Only)

    Intel Wireless Display (select models only) Intel® Wireless Display allows you to share your computer content wirelessly on your TV. To experience wireless display, a wireless TV adapter (purchased separately) is required. DVDs that have output protection may not play on Intel Wireless Display. (However, DVDs that do not have output protect will play.) Blu-ray discs, which have output protection, will not play on Intel Wireless Display.

  • Page 47: Power Management

    Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types of power controls. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.

  • Page 48: Refreshing Your Software Content With Intel Smart Connect Technology (Select Models Only)

    ● Disconnect the computer from external power. ● Press and hold the power button + volume mute button for at least 5 seconds. Refreshing your software content with Intel Smart Connect Technology (select models only) When the computer is in the Sleep state, Intel® Smart Connect Technology periodically causes the computer to exit Sleep.

  • Page 49: Enabling And Exiting User-Initiated Hibernation

    Enabling and exiting user-initiated Hibernation You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options: From the Start screen, type power options, and then select Power Options. In the left pane, click Choose what the power button does. Click Change Settings that are currently unavailable.

  • Page 50: Using Battery Power

    To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in Help and Support. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that your battery should be replaced, contact support.

  • Page 51: Displaying The Remaining Battery Charge

    NOTE: The computer must be connected to external power for Battery Check to work properly. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.

  • Page 52: Resolving A Low Battery Level

    Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available To resolve a low battery level when no power source is available, save your work and shut down the computer.

  • Page 53: External Cards And Devices

    External cards and devices Using Micro SD memory cards Optional memory cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. To determine the memory card formats that are supported on your computer, see the Getting to know your computer on page 4 section.

  • Page 54: Removing A Memory Card

    A PIN is needed to gain access to the contents of the microchip. For more information about smart card security features, access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app.

  • Page 55: Inserting A Smart Card

    Inserting a smart card Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated. Follow the on-screen instructions for logging on to the computer using the smart card PIN. Removing a smart card Grasp the edge of the smart card, and then pull it out of the smart card reader.

  • Page 56: Connecting A Usb Device

    Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. Connect the USB cable for the device to the USB port. ▲ NOTE: The following illustration may look slightly different than your computer. You will hear a sound when the device has been detected.

  • Page 57: Using Optional External Drives

    Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port to the computer. NOTE: HP external USB optical drives should be connected to the powered USB port to the computer. USB drives include the following types: ●...
  • Page 58 Align the docking posts on the docking device with the receptors on the bottom of the computer and lower the computer into the docking device (2) until the computer is seated. Push in the connect button (1) on the docking device to secure the docking device to the computer.
  • Page 59 Slide the mini docking station cable connector into the docking connector on the computer until the connector is seated. Using optional external devices ENWW...

  • Page 60: Drives

    You may want to set it to run during the night or at another time when you do not need access to your computer. HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time.

  • Page 61: Using Disk Cleanup

    For additional information, access the Disk Defragmenter software Help. Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently. To run Disk Cleanup: From the Start screen, type disk, and then select Uninstall apps to free up disk space.

  • Page 62: Security

    If the computer is stolen, Computrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use Computrace. For information about ordering the Computrace software, go to the HP website at http://hp-pt.absolute.com.

  • Page 63: Using Passwords

    Windows passwords are set only in the Windows operating system. ● If HP SpareKey has been set up previously, and if you forget the BIOS administrator password set in Computer Setup, you can use HP SpareKey to access the utility.

  • Page 64: Setting Passwords In Windows

    *For information about setting a Windows administrator password or a Windows user password from the Start screen, access HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. Setting passwords in Computer Setup...
  • Page 65 When prompted, type a password. When prompted, type the new password again to confirm. To save your changes and exit Computer Setup, click the Save icon and then follow the on-screen instructions. – or – Use the arrow keys to select Main > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts.

  • Page 66: Entering A Bios Administrator Password

    Use the arrow keys to select Main > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts. Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter.

  • Page 67: Entering A Drivelock Password

    Use a pointing device or the arrow keys to select the hard drive you want to protect, and then press enter. Read the warning. To continue, select YES. When prompted, type a master password, and then press enter. When prompted, type the master password again to confirm, and then press enter. When prompted, type a user password, and then press enter.

  • Page 68: Removing Drivelock Protection

    When prompted, type your current password, and then press enter. When prompted, type a new password, and then press enter. When prompted, type the new password again to confirm, and then press enter. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

  • Page 69: Entering An Automatic Drivelock Password

    Entering an Automatic DriveLock password To enable an Automatic DriveLock password in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter Computer Setup.

  • Page 70: Using Firewall Software

    HP Client Security software is preinstalled on computer models. This software can be accessed through the HP Client Security tile on the Start screen, the HP Client Security icon in the notification area at the far right of the taskbar, or Windows Control Panel. It provides security features that help protect against...

  • Page 71: Installing An Optional Security Cable

    Using the fingerprint reader Integrated fingerprint readers are available on select computer models. In order to use the fingerprint reader, you must enroll your fingerprints in the HP Client Security's Credential Manager. Refer to the HP Client Security software Help.
  • Page 72 ● On the upper-right side of the display ● On the left side of the display Depending on your computer model, the reader may be oriented horizontally or vertically. Both orientations require that you swipe your finger perpendicular to the metallic sensor. Refer to the Getting to know your computer on page 4 section for the location of the reader on your computer.

  • Page 73: 10 Maintenance

    10 Maintenance Cleaning your computer Use the following products to safely clean your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: Disposable wipes, which come in a variety of brand names.) ● Alcohol-free glass cleaning fluid ●...

  • Page 74: Cleaning The Display (All-In-Ones Or Notebooks)

    To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to http://www.hp.com/support to download the latest versions.
  • Page 75 SoftPaq Download Manager. To download SoftPaqs: From the Start screen, type s. In the search box, type softpaq, and then select HP SoftPaq ▲ Download Manager. Follow the instructions to download SoftPaqs.

  • Page 76: 11 Backup And Recovery

    NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. In case of system instability, HP recommends that you print the recovery procedures and save them for later use.

  • Page 77: Using The Windows Recovery Tools

    NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. Using f11 recovery tools...

  • Page 78: Using Windows Operating System Media (Purchased Separately)

    To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.

  • Page 79: Using Hp Software Setup

    HP Support Assistant. To access HP Support Assistant, from the Start screen, select the HP Support Assistant app. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. From the Start screen, type HP Software Setup.

  • Page 80: Computer Setup (Bios), Multiboot, And Hp Pc Hardware Diagnostics (Uefi)

    Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. Press to enter Computer Setup. Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ENWW...

  • Page 81: Navigating And Selecting In Computer Setup

    Navigating and selecting in Computer Setup To navigate and select in Computer Setup, follow these steps: Turn on or restart the computer, and then press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup.

  • Page 82: Updating The Bios

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 83: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. From the Start screen, type hp support assistant, and then select the HP Support Assistant app. Click Updates and tune-ups, and then click Check for HP updates now.

  • Page 84: Using Multiboot

    > Legacy Boot Order for Legacy Boot Mode, and then press enter. To move the device up in the boot order, use a pointing device to click the up arrow, or press the key. – or – Chapter 12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ENWW...

  • Page 85: Dynamically Choosing A Boot Device Using The F9 Prompt

    To move the device down in the boot order, use a pointing device to click the down arrow, or press the key. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.

  • Page 86: Entering Multiboot Express Preferences

    Using HP PC Hardware Diagnostics (UEFI) (select models only) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs outside of the operating system to isolate hardware failures from issues that may be caused by the operating system or other software components.
  • Page 87 Select your computer model, and then select your operating system. In the Diagnostic section, click HP UEFI Support Environment. – or – Click Download, and then select Run. Using HP PC Hardware Diagnostics (UEFI) (select models only) ENWW...

  • Page 88: 13 Support

    13 Support Contacting support If the information provided in this user guide or HP Support Assistant does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ●...

  • Page 89: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: IMPORTANT: All labels described in this section will be located on the bottom of the computer. For help finding these locations, refer to Getting to know your computer on page ●...

  • Page 90: 14 Specifications

    100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications.
  • Page 91 Operating 10% to 90% 10% to 90% 5% to 95% Nonoperating 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft -15 m to 12,192 m Nonoperating -50 ft to 40,000 ft Operating environment ENWW...

  • Page 92: Appendix A Traveling With The Computer

    “FRAGILE.” ● If the computer has a wireless device or an HP Mobile Broadband Module installed, such as an 802.11b/g device, a Global System for Mobile Communications (GSM) device, or a General Packet Radio Service (GPRS) device, the use of these devices may be restricted in some environments.
  • Page 93 hazardous locations. If you are uncertain of the policy that applies to the use of a particular device, ask for authorization to use it before you turn it on. ● If you are traveling internationally, follow these suggestions: ◦ Check the computer-related customs regulations for each country or region on your itinerary. ◦...

  • Page 94: Appendix B Troubleshooting

    ● Access website links and additional information about the computer through HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. NOTE: Some checkup and repair tools require an Internet connection. HP also provides additional tools that do not require an Internet connection.

  • Page 95: The Computer Is Unable To Start Up

    If the computer is plugged into an AC outlet, plug another electrical device into the outlet to be sure that the outlet is providing adequate power. NOTE: Use only the AC adapter provided with the computer or one approved by HP for this computer. ●...

  • Page 96: An External Device Is Not Working

    WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 97: A Movie Is Not Visible On An External Display

    ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge. ● Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.
  • Page 98 Before handling components, discharge static electricity by touching an unpainted metal surface of the component. ● If you remove a component, place it in an electrostatic-safe container. If you need more information about static electricity or assistance with component removal or installation, contact HP support. Appendix C Electrostatic discharge ENWW...
  • Page 99 Index caps lock light, identifying 5 DriveLock password AC adapter/battery light 10 caring for your computer 63 changing 57 administrator password 54 checking audio functions 33 description 56 antivirus software 59 cleaning your computer 63 entering 57 audio functions, checking 33 components removing 58 audio-in (microphone) jack,...
  • Page 100 USB 70 using 28 DisplayPort 9, 35 lights HP Client Security external monitor 34 AC adapter/battery 10 HP Mobile Broadband, disabled Intel Wireless Display 36 caps lock 5 USB 11 microphone mute 5 hubs 45 VGA 34 num lock 5...
  • Page 101 scrolling 23 wireless antennas, identifying 12 screen brightness keys 29 zooming 24 wireless button 14 screen image, switching 29 TouchPad light, identifying 5 wireless certification label 79 scrolling TouchPad gesture 23 TouchPad zone wireless controls security cable slot, identifying 11 identifying 4 button 14 security, wireless 16...

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