Alcatel-Lucent 8029s User Manual page 6

Premium DeskPhone
Programming your telephone
7.1 Initializing your voice mailbox
7.2 Customizing your voice greeting
7.3 Modify the password for your phone set
7.4 Modify the password for your voice mailbox
7.5 Adjusting the audio functions
7.5.1 Choose the tune
7.5.2 Adjusting the ringer volume
7.5.3 Activate/deactivate silent mode
7.5.4 Activate/deactivate meeting mode (progressive ringing)
7.5.5 Activate/deactivate discreet ring mode
7.5.6 Adjust ringer volume while a call arrives
7.6 Adjusting the contrast of the display
7.7 Selecting the welcome page
7.8 Selecting language
7.9 Programming keys for call numbers and functions (Perso page/add-on keys)
7.9.1 Other possibilities
7.10 Modify a programmed key
7.11 Delete a programmed key
7.12 Programming an appointment reminder
7.13 Call the associated set
7.14 Forward your calls to the associated number
7.15 Modify the associated number
7.16 The Tandem configuration
7.17 Create, modify or consult your interphony list (max. 10 numbers)
7.18 Install a jack accessory (headset, hands-free, loudspeaker)
7.19 Contacting your administrator (Technical support)
7.19.1 Date code (right) / Technical code (left)
7.19.2 Software version
7.20 Phone auto test
'Meet me' conference
8.1 Initiate a 'Meet me' conference
8.2 Join a 'Meet me' conference
ACD: Agent set/ Supervisor station
9.1 Agent set
9.2 Open an agent session (LogOn) - Agent set
9.2.1 For a decision maker agent
9.3 ACD application welcome screen - Agent set
9.4 Close an agent session (LogOff)
9.5 Supervisor station
9.6 Open a supervisor session (LogOn)
9.7 Processing group- Supervisor entry/withdrawal
9.8 Supervision or acceptance of an assistance request
9.9 Close a supervisor session
8AL90354USAAed01
38
38
38
38
39
39
39
39
40
40
40
40
40
40
41
41
41
41
42
42
43
43
43
43
44
44
45
45
45
45
46
46
46
47
47
47
47
47
48
48
48
48
49
49
6 /65