Troubleshooting
Problem
The connection
between your
device and a
PC through
a USB cable
cannot be
established.
The connection
between your
device and a
client through
Wi-Fi cannot be
established.
Recommended Action
•
Install the software, and run the
installation program in the path of
My Computer.
•
If the driver of your device is
abnormal, reinstall the software.
You need to uninstall the
software first.
•
Ensure that the Wi-Fi function is
enabled.
•
Refresh the network list and
select the correct SSID.
•
Check the IP address, and
ensure that your client can
automatically obtain an IP
address.
•
Enter the correct network key
(Wi-Fi password) when you
connect the client to your device.
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