Table of Contents
Advertisement
Section 15: Troubleshooting
Review the following problems and descriptions to assist in
troubleshooting your device.
General Problems
To perform a manual Hard Reset, power off the device.
Important!: Caution, if you perform a manual Hard Reset, the storage and
setting is also initialized.
Problem
"Invalid or missing SIM card.
You can still make
emergency calls if your
service provider supports it"
displays
Description Solution
Check that the SIM card was correctly
installed.
"No network coverage,"
•
"Error unable to connect. No
network coverage." or
"Message sending failed"
displays
Move and try again.
•
The network connection was lost.
You may be in a weak signal area
(in a tunnel or surrounded by
buildings).
You are trying to access an option
without a subscription. Contact the
service provider for further details.
Troubleshooting
113
Advertisement
Table of Contents
