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Using the TV Controller
You can turn on the TV with the TV Controller button at the
lower right rear corner of the TV, and then use the Control
menu. The Control menu appears when the TV Controller
button is pressed while the TV is On.
The screen may dim if the protective film on the bottom of
the TV is not detached. Please remove the protective film.
Control menu
TV Controller button / Remote control sensor / Motion
Sensor / Microphone switch
TV mode
– Press: Move
– Press & Hold: Select
Art mode
– Press: Switch to the TV mode.
In Art mode, the Remote control sensor at the bottom of
the TV remains off.
How to turn on and off the Microphone
You can turn on or off the microphone
by using the switch at the lower right
rear corner of the TV. If microphone
is turned off, All voice and sound
features using microphone are not
available.
The position and shape of the microphone switch may
differ depending on the model.
During analysis using data from the microphone, the data
is not saved.
03 Troubleshooting and
Maintenance
Troubleshooting
For more information, refer to "Troubleshooting" or "FAQ" in
the e-Manual.
>
Menu >
Troubleshooting or FAQ
If none of the troubleshooting tips apply, please visit "www.
samsung.com" and click Support or contact the Samsung
service center.
This TFT LED panel is made up of sub pixels which require
sophisticated technology to produce. There may be,
however, a few bright or dark pixels on the screen. These
pixels will have no impact on the performance of the
product.
To keep your TV in optimum condition, upgrade to the
latest software. Use the Update Now or Auto Update
functions on the TV's menu (
> Support > Software Update > Update Now or Auto
Update).
The TV won't turn on.
Make sure that the power cord is securely plugged in to
the One Connect Box and the wall outlet.
Make sure that the wall outlet is working and the remote
control sensor at the bottom of the TV is lit and glowing
a solid red.
On
Try pressing the TV Controller button at the lower right
Off
rear corner of the TV to make sure that the problem is not
with the remote control. If the TV turns on, refer to "The
remote control does not work."
The remote control does not work.
Check if the remote control sensor at the bottom of the
TV blinks when you press the
control.
– When the remote's battery is discharged, charge the
battery using the USB charging port (C-type), or turn
over the remote to expose the solar cell to light.
Try pointing the remote directly at the TV from 5 ft. to 6 ft.
(1.5-1.8 m) away.
If your TV came with a Samsung Smart Remote (Bluetooth
Remote), make sure to pair the remote to the TV. To pair
a Samsung Smart Remote, press the
together for 3 seconds.
Settings > Support > Open e-Manual >
>
Menu >
button on the remote
and
Settings
buttons
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