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Why are some of my email messages
not reconciling over the wireless
network?
If you are not in an area of sufficient wireless
coverage, your email messages will not be
reconciled over the wireless network. For more
information on wireless coverage levels, refer to
the printed documentation that accompanied
your phone.
If you are in an area of sufficient wireless coverage
and you want to initiate email reconciliation from
the phone, in the messages list, press Options.
Click Reconcile Now.
Can I reconcile with my personal
folders?
Yes. If you are a Microsoft® Exchange user, and
you use personal folders, you can only reconcile
email messages with personal folders using the
BlackBerry Desktop Software. For more
BlackBerry Desktop
information, refer to the
Software Online Help
.
Can I remotely empty the deleted
messages folder on my computer?
Yes. In the messages options, click Email
Reconciliation. Press Options. Click Purge Deleted
Items. Click Yes.
To use this feature, your phone must be integrated
with an email account using the BlackBerry
Enterprise Server version 3.6 or later for
Microsoft® Exchange, and wireless email
reconciliation must be enabled. Verify that your
phone radio is turned on and that you are in an
area of sufficient wireless coverage. For more
information on wireless coverage levels, refer to
the printed documentation that accompanied
your phone.
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