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Using your phone
Turning your phone on/off
The Home screen
To turn on, press the Power/Lock
After setting up your phone, you'll see
button until the phone vibrates.
the Home screen.
To turn off, press and hold the
Power/Lock button for a few
seconds, and then tap Power off.
Locking/unlocking the screen
Prevent accidental button presses
by locking your phone.
To lock your phone, briefly press
the Power/Lock button. The phone
also automatically locks after it
has been idle for some time.
To unlock your phone, swipe the
Lock icon up.
Advanced Calling
You can make high-definition voice
and video calls, and surf the web while
you talk on the phone, when you add
Status
Advanced Calling to your line. Visit
Widgets
verizonwireless.com/AdvancedCalling
to learn how.
Copying content from your old phone
For help transferring contacts, photos
and other content from your old phone,
visit verizonwireless.com/cloud.
Launch bar
All apps
Learning more
Managing your account
The Help app gives you tips,
videos and other information
on how to use your phone,
including:
Making calls
Voice mail
Sending texts
Getting apps
Taking photos
Accessibilty settings
From your computer, visit
verizonwireless.com/support.
Download a User Guide from
verizonwireless.com/support
Additional information
My Verizon Mobile app
Your wireless device and third-party services
Manage your account, track your
Verizon Wireless is the mobile carrier
usage, edit account information,
associated with this wireless device, but many
services and features offered through this
pay your bill and more.
device are provided by or in conjunction with
third parties. Verizon Wireless is not responsible
International travel
for your use of this device or any non-Verizon
For features and rates when
Wireless applications, services and products,
including any personal information you choose
outside the US, visit
to use, submit or share with others. Specific
verizonwireless.com/international.
third-party terms and conditions, terms of
use and privacy policies apply. Please review
Customer service
carefully all applicable terms, conditions and
policies prior to using this wireless device and
Call 1.800.922.0204
any associated application, product or service.
Twitter @VZWSupport
Hearing aid compatibility information
This phone has been tested and rated for use
with hearing aids for some of the wireless
technologies that it uses. However, there may
be some newer technologies that have not
been tested yet for use with hearing aids. It is
important to try the different features of this
phone thoroughly and in different locations,
using your hearing aid or cochlear implant, to
determine if you hear any interfering noise.
Ask your service provider or the manufacturer
of this phone for information on hearing aid
compatibility. If you have questions about return
or exchange policies, ask your service provider
or phone retailer.
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