Warranty And Service - Airstream Excella 1975 Owner's Manual

Warranty
and Service
Airstream offers the most complete and
explicit warranty in the industry. Your valu¬
able warranty covers every item in your trailer
(except tires and battery) against failures
resulting from defects in either material or
workmanship for two years from date of
purchase as the original owner.
Adjustments to appliances, gas pressure or
other normal service and maintenance require¬
ments are not a part of the warranty. Fading
or deterioration of upholstery, curtains or
other material due to sunlight, normal use or
exposure is not warrantable. Your warranty is
designed to cover defects in material and
workmanship.
Your tires and battery are warrantied by their
respective manufacturers and will be handled
by their service centers according to the terms
of their written policy.
Axle alignment and wheel balancing was
checked on your Airstream before it left the
factory. The axles will not need realignment
unless your tires receive a severe blow, such as
road hazards, curbs, etc. Your tires and
wheels will require re-balancing each time
they are removed or rotated. All balancing or
alignment charges will be a customer's obliga¬
tion.
Please read the facsimile warranty carefully.
As soon as the factory has received your
signed check-out and acceptance sheet, a
formal warranty is issued to you, together
with an owner's identification card. As soon
as you receive your warranty, please attach it
over the facsimile for safekeeping. In order to
qualify for service without charge under the
Airstream Warranty Program, your owner's
identification card or warranty must be pre¬
sented to the service representative.
The Airstream Certified Performance Check¬
out, or C.P.C., is an exclusive Airstream
program. Before leaving the factory, each and
every vital part of an Airstream is tested for
performance. Each test is signed and certified
by an inspector. After the Airstream arrives
on your dealer's lot, all of these vital parts
and systems are again tested. When you take
delivery of your new Airstream, a factory
trained trailer expert personally gives you a
complete check-out on the trailer.
C.P.C. does not stop here. After you have
traveled with your Airstream for 1000 miles (or
60 days, whichever comes first) you can make
an appointment with any one of the 190 Air¬
stream dealers or service centers for still
another check-out of your trailer. At that time,
a specified list of performance checks on your
trailer equipment will be conducted and any
deficiencies you have experienced since taking
delivery will be corrected. Give the C.P.C. card
overleaf to the dealer when you take your
Airstream for the 1000 mile check.
Please contact your dealer if you need service.
Major service under your Airstream Warranty
is available through our nationwide network
of factory trained specialists at Airstream
Certified Dealer Service Centers listed on
pages 6 — 9 of this manual. All centers
operate on an appointment basis for the
utmost efficiency. When you require service
from the Airstream factory or a certified
service center, please contact the service
manager for an appointment, and kindly
inform him if you are unable to keep the
appointment date or wish to change it.
Airstream factory service may be arranged by
contacting the service manager:
Airstream Airstream
15939 Piuma Avenue Jackson Center, Ohio 45334
Cerritos, California 90701 (513) 596-6129
(213) 860-4411
Airstream Service Manuals are available
through the Factory Service Departments for
$20.00 each (see order form to the right).
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