Obtaining Warranty Service; Events That Discharge Airstream's Obligations Under This Limited Warranty; Airstream Limited Warranty Excludes; Normal Wear - Airstream International 2020 Owner's Manual

General Information
electric power supply or improper travel trailer
hookup to other facilities; Acts or omissions of any
person or entity other than Airstream� (Note: An
irrefutable presumption arises that the travel trailer
has been used for commercial and/or business
purposes if the travel trailer owner or user files
a tax form claiming any business or commercial
tax benefit related to the travel trailer, or if the
travel trailer is purchased, registered or titled in a
business name�)�

Obtaining Warranty Service

In order to obtain warranty service under this Limited
Warranty, the owner must do all of the following:
1� Owner and dealer representative must complete
and return the Customer Performance Checkout
within 10 days from delivery of the trailer,
2� Notify Airstream or one of its authorized,
independent dealers of any claimed defect within
the warranty period or 10 days thereafter,
3� Provide notification of a defect within 10 days of
discovery of that defect, and
4� Promptly return the travel trailer to an authorized
Airstream dealer or Airstream for repairs�
If you believe a defect covered by this Limited Warranty
still exists after an attempted repair by an authorized
Airstream dealer, you must contact Airstream at the
following address, specifying:
1� The complete serial number of the travel trailer,
2� The date of original purchase and the date of
original delivery,
3� The name of the selling dealer, and
4� The nature of the problem and the steps or service
which have been performed�
Airstream, INC�
428 West Pike Street
P�O� Box 629
Jackson Center, Ohio 45334-0629
Attention: Owner Relations Department
Airstream may direct you to an authorized Airstream
dealer, or may request that you bring your travel trailer
to the Airstream factory in Jackson Center, Ohio for
repairs�
3-4
Airstream does not control the scheduling of repairs
at its authorized Airstream dealers, and repairs at the
Airstream factory may not be immediately available�
Therefore, you may encounter delays in scheduling
repairs and/or completion of repairs� All costs
associated with transporting the travel trailer for any
warranty service shall be the sole responsibility of the
owner�
Events That Discharge Airstream's Obligations
Under This Limited Warranty
Misuse or neglect, accidents, unauthorized alteration,
failure to provide reasonable and necessary
maintenance (see Owner's Manual), damage caused
by off road use, collision, fire, theft, vandalism,
explosions, overloading in excess of rated capacities,
and use of the travel trailer for commercial, business,
or rental purposes shall discharge Airstream from any
express or implied warranty obligation to repair any
resulting defect�
Legal remedies: exclusive jurisdiction for deciding
legal disputes relating to alleged breach of warranty or
representations of any nature rests in the courts within
the state of manufacture, which is Ohio� Also, this
limited warranty shall be interpreted and construed in
accordance with the laws of the state of Ohio� Any and
all claims, controversies, and causes of action arising
out of or relating to this limited warranty, whether
sounding contract, tort or statute, shall be governed
by the laws of the State of Ohio, including its statute of
limitations, without giving effect to any conflict of law
rule that would result in the application of the laws of a
different jurisdiction�

Airstream Limited Warranty Excludes

Normal Wear

Items such as curtains, upholstery, floor coverings,
window, door, and vent seals will show wear or may
even wear out within the 3-year warranty period,
depending upon the amount of usage, weather, and
atmospheric conditions�

Accident

We strongly urge our dealers and customers to inspect
the trailer upon receipt of delivery for any damage
caused by accident while being delivered to the dealer,
or while it is on the dealer's lot� Damage of this nature
becomes the dealer or customer's responsibility upon
acceptance of delivery, unless Airstream is notified
and the person making the delivery verifies the
damage� Glass breakage, whether obviously struck or
mysterious, is always accidental and covered by most
insurance policies�
2020 International