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Troubleshooting
Troubleshooting
✤ If your device fails to function as expected, please check the following before contacting
service personnel. Refer to the page numbers listed for further details.
Self Diagnosis Display
Blinking
Informs that...
Display
Slow
The battery pack is almost
discharged
TAPE END!
Slow
When the remaining time on the
tape is less than 2 minutes
TAPE END!
No
Cassette has reached its end
TAPE!
Slow
No cassette tape is inserted
PROTECTION!
Slow
The tape is Record Protected
D,L,C,R
Slow
Camcorder has a mechanical fault
Slow
Moisture condensation
NO CARD!
Slow
No memory card is inserted
CARD FULL!
Slow
Not enough space for saving
pictures
NO IMAGE!
Slow
There are no images recorded to
play
FILE ERROR!
Slow
The image file has an error
CARD ERROR!
Slow
Memory card is formatted by other
device or has error in system folder
✤ If these instructions do not solve your problem, contact your nearest Samsung dealer or
authorised service center/personnel.
Symptom
Possible Causes
No power is supplied
The power is not connected properly
The battery is dead
The battery is too cold
Viewfinder is on.
LCD monitor is blank
Multi-AV cable is connected
Display option is turned off
The DATE/TIME is not set
The built-in clock battery has
DATE/TIME is wrong
exhausted.
Protection tab is set to "SAVE"
Power Switch is set to PLAY
Cannot Record a video
Power Switch is set to
Action
Change to a charged one or connect to other power
source
Prepare a new cassette
Change to a new cassette
Insert a tape
Change to a new cassette or release the tape
record protection
1. Eject the cassette tape.
2. Set to off
3. Detach the battery.
4. Restart the camcorder
If problem continues, contact your local service
representative.
See page 11
Insert a memory card
Change to a new memory card or delete recorded
images
Record a new still image
Delete the image or format the memory card
Format the memory card using the camera menu
Measure
Connect the AC adapter properly, page 27
Replace the dead battery pack
Warm up the battery or move to warmer place
Close the viewfinder
Remove the cable
Press the DISPLAY button to bring back OSD
Set the DATE/TIME, page 38
Replace the Li-ion battery for built-in clock,
page 24
Cancel the protection, page 48
Set the Power Switch to REC
(CAMERA)
Set the Mode Dial to
(MOVIE) mode
Symptom
Possible Causes
Focus does not adjust
Focus is set to manual mode
automatically
Recording was done in a dark place
Lens is covered with condensation
Cassette tape will not load
Cassette is in wrong position
properly
The battery is exhausted
The memory card will not load
Memory card is in wrong position
properly
Something fills in the memory card slot
Colour balance of picture is not
White balance adjustment is required
natural
Digital zoom does not work
Digital special effect is applied
Files stored in the memory card
Memory card is protected
cannot be deleted
File is protected
Images on the LCD monitor
Ambient is too bright
appear dark
Ambient temperature is too low
Rear of the LCD monitor is hot
Prolonged use of LCD monitor
Play, rewind and fast
Power Switch is set to REC
forwarding do not work
Memory card cannot be played
Power Switch is set to PLAY Mode
back (Camera mode)
No picture is taken when
Not enough free memory space is
PHOTO is fully pressed
remained
Memory card is formatted by different
devices
Built-in flash will not pop up or
Flash is forced to cancel
fire
Focus is set to infinity
AE lock is enabled
Taking the motion clips
Continuous shot option is turned on
Bracket shooting is enabled
Blocking the flash lid
Measure
Set focus to AUTO
Use strobe or lit the place
Clear the lens and check the focus
Insert the cassette tape properly, page 47
Charge the battery or use AC adapter
Insert the memory card properly, page 83
Clear the memory card slot
Set proper white balance, page 121
Turn off the digital special effects. page 57
Remove the protection tab of memory card
Remove the protection on the file, page
135
Adjust the brightness and angle of LCD
Low temperatures might produce a dark
LCD display
This is not a malfunction.
Close the LCD monitor to turn if off, or turn
your device off to cool down.
Set the Power Switch to PLAY
Set the Power Switch to
(CAMERA)
Mode and set the Mode Dial to
(PLAY)
Mode
Delete files from the memory card
Format the memory card
Select different flash mode, page 110
Select AUTO, EASYQ, or different MF
distance, page 112
Turn off the AE lock
Flash is not available for Motion clips
Turn off the continuous shot
Turn off the AEB, page 125
Clear obstructing object
10
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