Contacting Customer Support - EchoStar HDT-610R User Manual

On Demand App doesn't work
Check that your HDT-610R is connected to your router and that the Ethernet cables
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are firmly inserted at both ends.
Check there is a broadband connection available by looking at the network settings
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see page 41). Can you access the Internet from other devices?
Try accessing the BBC iPlayer on your HDT-610R to verify your internet
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connection.
Contact your Internet Service Provider if there is a problem.
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If you are experiencing issues with connecting and using the On Demand services,
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visit www.myechostar.com/support.
No channels found during installation
Contact your aerial installer if there is no signal and you are satisfied that the
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connection to the unit is sound.

Contacting Customer Support

For the latest product information, technical support, downloads and updates
please visit:
www.myechostar.com/support
or call our Customer Helpline on 0845 123 3003.
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