Mira Elate J95N Installation Manual

OPERATION FAULT DIAGNOSIS
Read the section "IMPORTANT SAFETY INFORMATION" first.
Warning! There are no user serviceable components beneath
the cover of the appliance. In the event of a malfunction of the
1 2 shower, the troubleshooting information below provides details
on possible causes and remedies that may be carried out by a
qualified and competent person. A non-qualified person should
refer to the fault diagnosis section of the User Guide.
Symptom Lights Power
Control
Position
Shower
Switch on the electrical supply. Push START/STOP button. Power
cycles from ON
Light in the button illuminates.
hot to cold. ECO/
Low
HIGH
Flow
3 4
H igh
OFF
Eco
Power
Lo w
ON
ECO/
Low
HIGH
Flow
ON
Turn power control to the Adjust temperature as required.
desired position.
5 6
HOT
Showerhead
dripping.
COLD
Power
OFF
0 - 15 secs
Low
Flow
OFF
Allow 10 - 15 secs for any Check water temperature
temperature adjustments before entering shower.
to stabilise and reach the
showerhead.
Low or no
flow.
7 8
Power
ON
Low
Flow
OFF
Push START/STOP button. Switch off the electrical supply.
Light in the button goes out and
shower continues to run for a
few seconds.
WA R N I N G ! T u r n i n g t h e
9
shower off and back on during
s h o w e r i n g m a y r e s u l t i n
unstable temperatures at the
showerhead. Always ensure
the temperature has stabilised
before re-using the shower.
Note! A slight hissing sound Power
may be heard from the shower ON
during operation. High mains
A small amount of water may
Low
water pressure and high shower
continue to drain over a few
Flow
temperatures will affect the tone.
minutes. ON
This is quite normal in use.
Operation of
temperature
control
has little or Power
ON
no effect
ECO/
on water
Low
HIGH
temperature.
Flow
OFF
Symptom Lights Power Possible Cause
Control
Position
(Continued)
Power
Hose or Shower
ON
head blocked.
ECO/
Low
HIGH
Flow
Inlet filter
ON
blocked.
Possible Cause Possible
Remedy No Power
change in OFF Insufficient
temperature
ANY mains water
Turn the power Low
between
pressure.
Temperature control to Eco or Flow
Low/
control or power turn the temperature ON
Eco/High
control setting control until a cooler
settings
Power
too high. temperature is
ON
Possible failure
achieved.
ANY of microswitch or
Remove and clean
Low
heater tank.
Hose or Shower Shower head. Check Flow
head blocked. hose for kinks. Refer OFF
to User Guide.
Inlet filter Water will Power
Remove and clean.
not turn off. ON Inlet valve,
blocked. See Servicing.
solenoid or start/
ANY
Water pressure Make sure incoming Low
stop switch
below minimum mains water stopcock
Flow faulty.
required and/or shower OFF
for shower isolating valve is fully
Power
operation. turned on.
ON
Supply pressure
Minimum static
ANY below 20 kPa
Low
pressure to ensure
(0.2 bar).
Flow
shut off and prevent
ON
dripping is 20 kPa
(0.2 bar).
Insufficient water
Appliance
Note! If other
supply pressure fails to Power Possible failure
appliances are ECO/
ANY
for shut off. ON
produce hot of microswitch or
operating, static HIGH
water when thermal switch.
pressure may
Low
set on Eco/
drop below 20 kPa Flow
High heater
(0.2 bar). Contact
OFF ECO/ Heater tank
setting.
local water company. HIGH failure.
Inlet valve faulty. Replace parts.
Power
ON
Insufficient
Remove and clean
ECO/
Hose or Shower Shower head. Check mains water
Low
HIGH
head blocked. hose for kinks. Refer pressure.
Flow
to User Guide.
ON
Check case inserts
are cut and fitted
Service tunnel or
cover not fitted
correctly. Make
correctly causing sure electrical and
ANY
Start/Stop button plumbing services are
not to operate. not interfering with
location.
Inlet valve faulty. Replace parts.
Replace parts. In
Heater tank
hard water areas
excessively
consider the use of a
scaled.
water softener.
Water supply
pipework or inlet
Flush supply pipe.
filter restricted
Clean inlet filter.
by a blockage or
partial blockage.
Contact local water
company. Supply
pressure must be a
Insufficient minimum of 70 kPa
water supply (0.7 bar).
pressure/flow for
Note! If other
ANY
operation. appliances are
operating, pressure
may drop below
70 kPa (0.7 bar).
Other outlets
(e.g. toilet,
washing Turn off other
machine, etc) appliances whilst
drawing water shower is in use.
whilst the
shower is on.
Inlet valve faulty.
Heater tank
failure.
Microswitch
failure.
Replace parts.
Thermostatic
mechanism
failure.
Temperature
control belt.
Possible SERVICING
Remedy
Warning! There are no user serviceable parts inside the shower.
Servicing of the shower must only be carried out by qualified,
Remove and clean
competent personnel following the instructions provided in this
Shower head. Check
guide and those provided with any spare part. Before replacing
hose for kinks. Refer
any parts, ensure that the underlying cause of the malfunction
to User Guide.
has been resolved.
Remove and clean.
See Servicing.
Cleaning the Inlet Filter
Warning! Isolate the electrical and water supplies before
removing the cover.
Contact local water
company.
R e m o v e t h e t h r e e
1
screws that hold the Screws
Check the continuity
cover on the shower
of the microswitch
and remove the cover.
or heater tank and
replace parts as
necessary. Remove the service Flo w
Low
2
Hig h
tunnel from the shower.
o
Ec
Low
Replace parts.
Contact local water Cover
company. Check
mains water static
pressure.
Screw
Service
Tunnel
Hose
Check the continuity
Washer
of the microswitch
or thermal switch
and replace parts as
necessary.
Replace parts. Use a suitable spanner to
3
remove the filter from the
inlet connector assembly.
Hold a separate spanner
Contact local water
across the flats of the
company.
inlet connector assembly
to prevent damage to the
connector, whilst removing
the filter.
Remove the filter and rinse
4
under a running tap to
remove any lodged particles.
If necessary, use a kettle
descalent in accordance
with the manufacturer 's
Inlet Filter
instructions.
Refit the components in
5
reverse order.
Inlet Connector
Assembly
SPARE PARTS CUSTOMER SERVICE
1563.719
Guarantee
Thermal Switch
Your product has the benefit of our manufacturer's guarantee which starts
from the date of purchase. This guarantee only applies in the United Kingdom
and Republic of Ireland. To activate this guarantee, please return your
1563.509
Switch Assembly
completed registration card, visit our website or free phone 0800 597 8551
1563.827
within 30 days of purchase (UK only).
Service Inserts
1563.519
Within the guarantee period we will resolve defects in materials or
Terminal Block
workmanship, free of charge, by repairing or replacing parts or product as
we may choose.
This guarantee is in addition to your statutory rights and is subject to
1563.532
the following conditions:
1563.533
Heater
The guarantee applies solely to the original installation under normal
Tank
use and to the original purchaser only. The product must be installed
and maintained in accordance with the instructions given in this guide.
872.01
A
Microswitch
Servicing must only be undertaken by us or our appointed representative.
Note! If a service visit is required the product must be fully installed and
1563.694
Low Flow connected to services.
Neon
Repair under this guarantee does not extend the original expiry date.
872.28
The guarantee on any replacement parts or product ends at the original
Microswitch 1563.540
Inlet Valve expiry date.
Assembly
For shower fittings or consumable items we reserve the right to supply
406.27
replacement parts only.
Inlet Filter
A
416.38
The guarantee does not cover:
Clamp
1563.536
Belt Call out charges for non product faults (such as damage or performance
issues arising from incorrect installation, improper use, inappropriate
1563.534 cleaning, lack of maintenance, build up of limescale, frost damage,
Outlet chemical attack, corrosion, system debris or blocked filters) or where no
Connector
A fault has been found with the product.
405.58
A Water or electrical supply, waste and isolation issues.
Inlet
Compensation for loss of use of the product or consequential loss or
Connector
1563.538
indirect loss of any kind.
1563.826
Temperature
416.48
Damage or defects caused if the product is repaired or modified by
Service
Start/Stop Cam and Pulley
Tunnel persons not authorised by us or our appointed representative.
Switch
1563.694
Routine maintenance or replacement parts to comply with the
1563.827 416.51 Start/Stop
requirements of the TMV 2 or TMV 3 healthcare schemes.
Service Inserts Solenoid Neon
Accidental or wilful damage.
Products purchased ex-showroom display.
What to do if something goes wrong
w Flo w If your product does not work correctly refer to this manual for fault diagnosis
Lo
h and check that it is installed and commissioned in accordance with our
Hig
instructions.
o
Ec
If this does not resolve the issue, contact us for help and advice.
Lo w
1563.825 Helpdesk Service
Cover Assembly Contact our Customer Services Team for product advice, to purchase
spare parts or accessories or to set up service visit. You can contact
us via phone or e-mail - contact details below. Please provide your
model name, power rating (if applicable) and date of purchase.
1563.541 Screw Pack - identified 'A'
Mira Showers Website (www.mirashowers.co.uk)
Visit our website to register your guarantee, download user guides,
WIRING DIAGRAM diagnose faults, purchase our full range of accessories and popular
spares, or request a service visit.
BROWN Spares and Accessories
BLUE
We hold the largest stocks of genuine Mira spares and accessories.
GREEN
Contact us for a price or visit our website to purchase items from
our accessory range and popular spares. (Only available in the
United Kingdom.)
RED
BROWN Service/Repairs
BROWN
TERMINAL
No one knows our products better than our nationwide team of
RED
BLOCK
Service Technicians. We can carry out service or repair work to your
HEATER product both during and after the guarantee period. (Only available
GREEN
GREEN TANK
in the United Kingdom and Republic of Ireland.) Ask about our fixed
BROWN
price service repairs.
BLUE
To Contact Us
START / STOP
NEON
0844 571 5000
Please note: Calls cost 7p per minute plus your
MICRO MICRO START / STOP phone company's access charge.
SWITCH (L) SWITCH (R) SWITCH
INLET
CONNECTOR Fax: 01242 282595
E-mail -
Visit www.mirashowers.
SOLENOID
co.uk/contactus
BLACK BLACK
By Post:
Mira Customer Services Dept,
BLACK LOW FLOW
NEON Cromwell Road, Cheltenham,
Gloucestershire, GL52 5EP
Mira is a registered trade mark of
Kohler Mira Limited.
The company reserves the right to alter
product specifications without notice.
1259532-W2-B
Mira Elate
9.0, 9.8 kW
w
F lo
L o w
h
H ig
E c o
w
L o
To Contact Us: Eire Only
01 531 9337
E-mail:
CustomerServiceEire@
mirashowers.com
These instructions must be left with the user
Installation Guide
FM 14648
© Kohler Mira Limited, 08/2015