Brady i5100 User Manual page 36

Error Message
Remove ribbon
Ribbon ink side
Ribbon too Narrow for
Label
Syntax error
Unknown card
Voltage error
Write error
Wrong revision
Operational Problems List with Remedies
Problem
Transfer ribbon
creases
34
Cause
Transfer ribbon is loaded although the
printer is set to direct thermal printing.
Identified ribbon unwinding direction
does not match to the setup setting.
Ribbon is smaller than the width of
the installed supply.
Printer has received an unknown or
invalid command from the computer.
Card not formatted,
Type of card not supported
Hardware error
An incorrect voltage is detected.
Hardware error
The firmware that is loaded or is
being loaded into the printer is not
compatible with the hardware config-
uration.
Cause
Transfer ribbon deflection not
adjusted.
Transfer ribbon too wide.
Corrective Action
For direct thermal printing remove rib-
bon.
For thermal transfer printing set the
printer in the
configuration or in the software to
transfer printing
Ribbon loaded incorrectly.
Clean the printhead.
Load the ribbon correctly.
Setting does not match to the used
ribbon.
Correct the setting.
Install recommended larger ribbon or
select Enter to bypass the error and
the printer will load primary ribbon
settings for Hassle Free mode and
will allow printing.
Press Ignore to skip the command or
press Cancel to cancel the print job.
Format card, use different type of
card.
Switch the printer off and then on.
If error recurs call service.
It is shown which voltage has failed.
Please note.
Repeat the write process, reformat
card.
Obtain the correct firmware for this
printer and load it.
Corrective Action
Adjust the transfer ribbon deflection.
Use a transfer ribbon slightly wider
than the width of label.
BradyPrinter i5100