Brady i5100 User Manual page 35

Error Message
No Ribbon
Detected
No SMTP server
Not a Recommend
Ribbon, Use XXXX
instead
Out of paper
Out of ribbon
Printhead open
Printhead too hot
Protocol error
Read error
BradyPrinter i5100
Cause
IP-enabled roll missing RFID tag.
Printer is configured to send error
messages to the server but the IP
address of the recipient can not be
found.
Ribbon does not match Primary rib-
bon compatibility selection.
Out of label roll
Labels missing on the label material.
Out of transfer ribbon.
Transfer ribbon melted during printing
The printer is loaded with thermal
labels, but the software is set to trans-
fer printing.
Printhead not locked.
Printhead is overheated
Printer has received an unknown or
invalid command from the computer.
Read error when reading from the
memory card.
Corrective Action
Verify compatible supply has been
loaded, if supply is correct select
enter to bypass the error and the
printer will load primary ribbon set-
tings for Hassle Free mode.
Check that the IP address is correct
and if the recipient is available.
or
Go to the settings menu and turn
SMTP off, then recycle power to the
printer.
Install recommended ribbon or if sup-
ply loaded is secondary option select
enter to bypass the error and the
Printer will load Primary Ribbon set-
tings for Hassle Free mode.
Load labels.
Replace label material or press the
pause key to continue printing.
Insert new transfer ribbon.
Cancel current print job.
Change the heat level via software.
Clean the printhead.
Load transfer ribbon.
Restart print job.
Cancel current print job.
Set software to direct thermal printing.
Restart print job.
Lock printhead.
After pausing the print job will be con-
tinued automatically. If the fault recurs
repeatedly, reduce the heat level or
the print speed via software.
• Press the pause key to skip the
command.
or
• Press the cancel key to cancel the
print job.
Check data of the card.
Backup data, reformat card.
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