Mercedes-Benz COMAND Supplement Manual page 90

Problems with the navigation system
88
Problem
The multimedia system
is unable to determine
the vehicle's position.
Problem
The digital map is not
compatible with the
vehicle software.
Problem
The multimedia system
asks for an activation
code during the map
update.
Problem
The map software
update has failed.
Possible causes/consequences and M M Solutions
The multimedia system must identify the vehicle's position again after
it has been transported.
Example:
After transporting the vehicle by ferry
R
After transporting the vehicle by motorail
R
Start the vehicle and pull away.
X
The multimedia system calculates the vehicle's position. Depending
on the driving situation, this may take some time.
Route guidance may be restricted during the determination of the
vehicle's position.
When positioning is complete, route guidance is resumed with nav-
igation announcements and route guidance displays.
Possible causes/consequences and M M Solutions
The data medium containing the digital map cannot be used for the
update.
To confirm the message: press the controller.
X
Remove the data medium.
X
Have the data medium checked at an authorized Mercedes-Benz
X
Center.
Possible causes/consequences and M M Solutions
The digital map is secured with an activation code.
Consult an authorized Mercedes-Benz Center.
X
Possible causes/consequences and M M Solutions
The digital map can be installed with a DVD, SD card or USB stick.
Check the readability of the data medium, e.g. in a PC.
X
To restart the update: insert the DVD.
X
or
Insert an SD card or USB stick.
X
The multimedia system asks for an activation code during the map
update. The code must be validated in the vehicle.
Start the vehicle.
X
To restart the update: insert the DVD, SD card or connect a USB
X
device.
The multimedia system's integral hard disk has been physically dam-
aged.
Consult an authorized Mercedes-Benz Center.
X