Memory Module - HP Pavilion 14 Maintenance And Service Manual

Memory module

Description
16-MB, DDR4-2400, 1.2-V
8-MB, DDR4-2400, 1.2-V
4-MB, DDR4-2400, 1.2-V
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may result in
various system problems.
To update BIOS:
1. Navigate to www.hp.com.
2. Click Support, and then click Software & Drivers.
3. Personal Computing
4. In the Enter your HP product name, product number or serial number box, type the computer model
information, and then click Find.
5. (If necessary) Click the link for the computer model.
6. Click the BIOS link.
7. Click the Download button, and then follow the on-screen instructions.
Before removing the memory module, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and
then unplugging the AC adapter from the computer.
3. Disconnect all external devices from the computer.
4. Remove the bottom cover (see
5. Remove the battery (see
Remove the memory module:
1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.
(The edge of the module opposite the slot rises away from the computer.)
Bottom cover on page
Battery on page 36).
33).
Component replacement procedures
Spare part number
865396-855
862398-855
862397-855
53